Waterways Holidays Ltd Reviews

4.87 Rating 4,388 Reviews
99 %
of reviewers recommend Waterways Holidays Ltd
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.99 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

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01252 796400




47 Station Road

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Waterways Holidays Ltd 5 star review on 18th June 2020
Mr Pirrie
Waterways Holidays Ltd 5 star review on 30th January 2020
Ms Washington
Waterways Holidays Ltd 5 star review on 9th January 2020
Jane Diener
Waterways Holidays Ltd 5 star review on 4th May 2019
Mr Cresswell
Waterways Holidays Ltd 5 star review on 1st January 2019
Mr Rook
Waterways Holidays Ltd 5 star review on 19th December 2018
Mr Lockwood
Waterways Holidays Ltd 5 star review on 2nd August 2018
Anonymous  // 01/01/2019
Excellent service regarding the booking procedure
Posted 8 months ago
Very easy and quick to book. People I spoke to were very helpful and nice
Posted 8 months ago
Excellent - so far so good!
Posted 8 months ago
i like narrowboat
Posted 8 months ago
Friendly helpful staff who know their business to provide value and good service.
Posted 8 months ago
Very friendly and extremely helpful.
Posted 9 months ago
Very good service told us all we need to know
Posted 10 months ago
perfect service very helpful
Posted 11 months ago
As we have not yet had our holiday, difficult to give a better rating - but everything so far has been good.
Posted 11 months ago
very good service, most informative.
Posted 1 year ago
Would be better to pay deposit online when booking but the personal touch was appreciated when Leslie called to take the money.
Posted 1 year ago
Maybe with people coming from overseas maybe help with setting up transportation and hotels arrangements.
Posted 1 year ago
Very easy friendly booking service.
Posted 1 year ago
Does seem pretty expensive as ya only really get 3 days but it’s on my partners bucket list just wish we could get on earlier and leave later in the last day plus when had already booked had to pay extra for the dog
Posted 1 year ago
Great great
Posted 1 year ago
The website feels very old and out of date and it is hard to use. The photos are really small and the slideshow scrolls wildly up and down when I try to click on a particular image. The floorplan image of the boat is a useful feature.
Waterways Holidays Ltd 2 star review on 5th August 2019
Posted 1 year ago
great pr skills
Posted 1 year ago
A simple process to book the boat, with a call back shortly after submitting the request.
Posted 1 year ago
Having checked out other holidays we decided to book with Waterways and it was so easy. I made a reservation booking online and within a hour I had a phone call to finalise my booking, totally hassle free and very competitive prices.
Posted 1 year ago
A very helpful lady answered the phone when I called. She was very well informed and replied to all my enquiries without hesitation. I don't think I have ever spoken to a more helpful representative and I was very impressed when she told me to call if I needed any further advice or information.
Posted 1 year ago
Waterways Holidays Ltd is rated 4.87 based on 4,388 reviews