Waterways Holidays Reviews

4.87 Rating 4,524 Reviews
99% of reviewers recommend Waterways Holidays

About Waterways Holidays: Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

01252 796400


47 Station Road

UK Holidays

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Waterways Holidays made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
5.00 out of 5
"All very good. No problems with the booking."
Posted 1 month ago
"Very easy process booking our boat, Tracey was friendly, informative and a pleasure to talk to."
Posted 1 month ago
"Pleasant swift service"
Posted 1 month ago
"Friendly staff. Great experience"
Posted 1 month ago
"Easy to book and staff were good on telephone"
Posted 1 month ago
"Very friendly. I made an online enquiry and received a call back the following morning. A very friendly lady explained everything to me including the full cost of the holiday and how much deposit to pay."
Posted 1 month ago
"Great service very pleasent manner looking forward to holiday"
Posted 2 months ago
"So easy to book. Very friendly and helpful staff. Would definitely recommend."
Posted 2 months ago
"team are always helpful when booking and finding boat"
Posted 2 months ago
"Booking this holiday was very easy on line the help received was excellent."
Posted 2 months ago
"I was really struggling to find a boating holiday on the Norfolk broads ,at such short notice . Waterways holidays provided the solution with a prompt no fuss service. Many thanks . Ian"
Posted 2 months ago
"Very efficient and friendly. Dealt with everything well and answered any questions. Excellent service."
Posted 2 months ago
"Helpful and efficient."
Posted 2 months ago
"The staff are friendly and very helpful.No probs."
Posted 2 months ago
"Easy to understand website. No messing. Quick to reply to provisional enquiries and very pleasant staff. Thanks."
Posted 2 months ago
"Very easy booking process. Abby went out of her way to answer all my questions."
Posted 2 months ago
"Very helpful and patient staff helping me book two boats for large family gathering"
Posted 2 months ago
"Very helpful and friendly"
Posted 2 months ago
"Very nice staff at the desk of Sally Narrowboats. The boat was clean and well equiped. Very comfy bed. Only problem was the galley maid, the tea was not always on time."
Posted 2 months ago
"It was almost too easy!"
Posted 2 months ago
Waterways Holidays is rated 4.87 based on 4,524 reviews