Waterways Holidays Ltd Reviews

4.87 Rating 4,359 Reviews
99 %
of reviewers recommend Waterways Holidays Ltd
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.99 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

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01252 796400




47 Station Road

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Waterways Holidays Ltd 5 star review on 18th June 2020
Mr Pirrie
Waterways Holidays Ltd 5 star review on 30th January 2020
Ms Washington
Waterways Holidays Ltd 5 star review on 9th January 2020
Jane Diener
Waterways Holidays Ltd 5 star review on 4th May 2019
Mr Cresswell
Waterways Holidays Ltd 5 star review on 1st January 2019
Mr Rook
Waterways Holidays Ltd 5 star review on 19th December 2018
Mr Lockwood
Waterways Holidays Ltd 5 star review on 2nd August 2018
Anonymous  // 01/01/2019
Very helpful in our planning and very friendly as well
Posted 1 year ago
Website is very easy to use. Service very friendly and efficient. Prices favourable
Posted 1 year ago
The booking process could not have been better. I am a complete novice at barge holidays so I had many questions about the boats and the routes. Triudi Hawes answered each one with patience and professionalism. She was also very helpful in offering up rental options. If the beginning process is anything to go by, I am confident we will have a wonderful holiday.
Posted 1 year ago
Booking on line was easy and l was pleasantly surprised when l saw that l would receive a phone call to confirm and pay for the holiday.
Posted 1 year ago
Very easy to book quick response on calling back to put booking through. All ready to go 😊
Posted 1 year ago
excellent service
Posted 1 year ago
Booked on line, got a call to confirm booking and run through all information. Very helpful and friendly staff.
Posted 1 year ago
easy and friendly
Posted 1 year ago
Very simple but effective search engine to narrow down the holiday you want. Good customer service and support following the booking too.
Posted 1 year ago
I booked on line and quickly received a phone to confirm the booking. The woman I spoke to was extremely helpful and went out of her way to get information I requested about our intended route. We are now looking forward to my holiday.
Posted 1 year ago
Lesley was very helpful, all questions answered plus pointed out some good pub/restaurants on the broads
Posted 1 year ago
Very helpful with lots of information and advice
Posted 1 year ago
Very helpful
Posted 1 year ago
A very efficient and fast booking service. Thank you.
Posted 1 year ago
On my first enquiry it was very easy, and very well explained and in very little time. Unfortunately I had to cancel, but one month later able to rebook. I spoke to the same lady and within minutes she had remembered me, got all my details and rebooked. It couldn't have been easier.
Posted 1 year ago
Chap l spoke to was very friendly and helpful.
Posted 1 year ago
In short, fast, friendly, informative and a pleasant experience
Posted 1 year ago
Have used waterways holidays before and always been happy with them
Posted 1 year ago
Friendly and helpful agent when booking over phone. Yet to go on the holiday
Posted 1 year ago
Very friendly on the phone and full of knowledge
Posted 1 year ago
Waterways Holidays Ltd is rated 4.87 based on 4,359 reviews