Waterways Holidays Ltd Reviews

4.9 Rating 4,439 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,439 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Anonymous
Anonymous  // 01/01/2019
Booking was simple on the easy to navigate website. Telephone call was answered immediately and advice was plentiful. Website also included many tabs for guidance and provided links to other sites for additional information .
Helpful Report
Posted 7 years ago
Very straightforward procedure, no nasty shocks. So all good so far!
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Posted 7 years ago
Zoe was very helpful and really looking forward to our weekend away in July with our friends
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Posted 7 years ago
Quick and efficient response; could handle my questions without delay. The downside was that there was an error in the T&Cs which was addressed when I questioned it but makes me wonder what other problems there might be that I haven't spotted (after all how many customers read the T&Cs?).
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Posted 7 years ago
Very helpful call handler. Would have been helpful to suggest most convenient time and number to confirm booking. Lots of information given regarding holiday- need to find this information in writing to refer to nearer the time. Thank you
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Posted 7 years ago
Reasonable price
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Posted 7 years ago
I had issues with their website but they were helpful in getting back to me. Nonetheless, the website was could be improved. I.e easier route to view boats, and their availability.
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Posted 7 years ago
Have not been on the holiday yet but the booking process was quick, informative and relevant
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Posted 7 years ago
Easy to compare boat layouts.
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Posted 7 years ago
personal and friendly - not too pushy
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Posted 7 years ago
Very easy to book and very prompt response.
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Posted 7 years ago
The knowledge of the person .....
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Posted 7 years ago
The information on the web site was helpful and the rep who contacted us was pleasant .
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Posted 7 years ago
Easy booking procedure. Good follow up.
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Posted 7 years ago
Easy website to use. Straightforward with no hidden surprises.
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Posted 7 years ago
Very Nice contact. Friendly and helpfull
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Posted 7 years ago
Lesley was very helpful and made the whole process very easy. We are looking forward to going?
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Posted 7 years ago
quick, efficient and friendly service
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Posted 7 years ago
Very friendly and helpful phone call to confirm booking almost immediately after online form completed.
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Posted 7 years ago
easy to navigate around and costs made clear
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Posted 7 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,439 reviews