The original boat l booked (Duet 2) had been double booked. So l was offered a different boat (Julliette 2) Unfortunately this wasn't available for the entire time I originally booked. So meant loosing a day of the break. I spoke to someone very helpful who offered me another boat. "Morning Light" for the entire time of the original break. Within an hour l received a call to say this had been offered by mistake and was then offered yet another boat but for almost double the cost of the original holiday. Reluctantly l have now reverted back to the original boat albeit for three days not the four planned. So before the holiday has even started l am disappointed. Also found one staff member quite rude and nearly cancelled the whole break for that alone.