Waterways Holidays Ltd Reviews

4.9 Rating 4,446 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,446 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 30th July 2022

Janine Hudson

Waterways Holidays Ltd 5 star review on 7th July 2022

Mr Moat

Waterways Holidays Ltd 5 star review on 19th April 2022

Anonymous

Waterways Holidays Ltd 3 star review on 16th April 2022

Anonymous

Anonymous // 01/01/2019

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Unverified Reviewer

“The prices are amazing but the site is incredibly hard to use, with small images, broken links, and pop-out windows for boat details that have an impossible to use image slider.”

Helpful Report

Posted 2 years ago

Thank you for your review. I am sorry to hear that you experienced difficulties with our website. We appreciate your feedback. We are continually updating our site and hope in the future to improve our image slideshow of the boats.

Posted 2 years ago

Mr Hurst-Frost

“Your website has a flaw that must be losing you lots of business, and disappointing a lot of customers. The search page is well presented, but if as someone who hasn't yet decided what kind of break I'm looking for, I might well not put anything in the 'length of holiday' field. There's an option in there for 'All available', but it's at the bottom, and why would I go looking for an option that's basically 'unspecified'? If I don't pick one and click search, the response doesn't say 'You must pick from the list of options', it says 'Sorry.......no availability for your selected dates & location'!!!!! It took me a long time to work this out, others will have given up assuming all boats were booked. Please fix search so that I don't have to choose 'Show all', otherwise many people will miss out on the best holidays of their lives.”

Waterways Holidays Ltd 3 star review on 28th July 2021

Helpful Report

Posted 2 years ago

Hi Mr Hurst-Frost, Thank you for providing your feedback of our website. Your thoughts have been passed on. I am glad you were able to find a suitable holiday and I hope you have a great time. Many thanks Abbie

Posted 2 years ago

Verified Buyer

“The website feels very old and out of date and it is hard to use. The photos are really small and the slideshow scrolls wildly up and down when I try to click on a particular image. The floorplan image of the boat is a useful feature.”

Waterways Holidays Ltd 2 star review on 5th August 2019

Helpful Report

Posted 4 years ago

Mr Campion

“They talked tome like you’d want your family to talk to you!! Advice and ideas were given with enthusiasm!! Hope my holiday is as good as it was booking it!!”

Waterways Holidays Ltd 5 star review on 20th June 2018

Helpful Report

Posted 5 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,446 reviews