Waterways Holidays Ltd Reviews

4.9 Rating 4,525 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,525 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy booking fair price. Plenty choice”

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Posted 3 weeks ago

“Very efficient procedure for booking, with an explanation of what a boating holiday involves and our questions answered.”

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Posted 1 month ago

“Overall the experience was good, only a minor issue in that there was a discrepancy with what was included in the hire in relation to towels, which is quite important for us as we are travelling from Australia.”

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Posted 1 month ago

Thank you for your review. I have checked our details online and confirmed with your boat operator that towels should have been provided - one bath towel per person and a hand towel in the bathroom. If this wasn't the case or if any conflicting information had been sent to you, please can you send us an email to info@waterwaysholidays.com so that we can check this. Many thanks, Abbie

Posted 1 month ago

“Prima hoor!!”

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Posted 5 months ago

“Helpful staff. Good advice on making a choice of a break.”

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Posted 8 months ago

Thank you for your review on our booking process, we hope you have a lovely holiday.

Posted 7 months ago

“Excellent and easy to use booking service. Site could be improved if there was an option to immediately go to the canal hire site I wanted eg rugby.”

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Posted 8 months ago

Thank you for your review and suggestions on how to improve our service. Feedback is always really appreciated so that we can continue to offer the most useful platform for booking a boating holiday. We will take this into consideration when we next work on updating our website.

Posted 7 months ago

“Very easy way to book”

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Posted 8 months ago

“Schnell und einfach”

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Posted 11 months ago

“Easy-to-use with helpful staff, you can find the canal boat holiday you're looking for in minutes ^^”

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Posted 1 year ago

“Prompt, efficient and friendly and all from the other side of the world!- Marg NZ”

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Posted 1 year ago

“Very helpful and friendly.”

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Posted 1 year ago

“Simple enough but couldnt find a way to share the potential holiday using a url so had to send images using messenger which was a bit of a faf. You assume that interested parties are in the same location which in my case we were not. Would prefer an online payment process to giving card details to someone over the phone.”

Helpful Report

Posted 2 years ago

Thank you for your four star review and providing us with your feedback regarding your booking experience. We do welcome all feedback to improve our website and service. We are happy to provide a link to a particular holiday to share with the group if requested, but take on board your comments and will look into improving this in the future. I hope you have a great boating holiday. Best wishes, Abbie

Posted 2 years ago

“We have used Latelink for all but one sailing. We love the impromptu convenience of searching all boats in one location.”

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Posted 2 years ago

“Good experience. The lady who rang me to confirm the booking was excellent. The website however is tedious - could do with better filters and the facility to bookmark. Twice I lost the boat we'd been looking at (and never found it again)”

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Posted 2 years ago

Thank you for your feedback. We are always looking to improve our website - any useful filters you would like us to add please email web@waterwaysholidays.com. I hope you have a lovely holiday.

Posted 2 years ago

“Easy to book straight forward no problems encountered”

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Posted 3 years ago

Thank you so much for your 5 star review Mr Hill

Posted 2 years ago

“Thank you.”

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Posted 3 years ago

Dear Mr Klaassen, Sorry for the confusion, as per our chat we have asked the boat owner to refund the £70.00 cancellation protection for you. I hope you have a lovely holiday, Abbie

Posted 3 years ago

“Very helpful member of staff who was able to accommodate my needs.”

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Posted 5 years ago

“Very helpful&patient lady on the phone! Will definitely use again!”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“As this is our first dealing with the company and after a couple of telephone conversations we feel that we are unable to give an objective feedback However, on our initial dealings the personnel have been extremely helpful and courteous. We look forward to further contact in the future.”

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Posted 5 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,525 reviews