Waterways Holidays Ltd Reviews

4.9 Rating 4,506 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff. Good advice on making a choice of a break.”

Helpful Report

Posted 1 week ago

Thank you for your review on our booking process, we hope you have a lovely holiday.

Posted 3 days ago

“Excellent and easy to use booking service. Site could be improved if there was an option to immediately go to the canal hire site I wanted eg rugby.”

Helpful Report

Posted 1 week ago

Thank you for your review and suggestions on how to improve our service. Feedback is always really appreciated so that we can continue to offer the most useful platform for booking a boating holiday. We will take this into consideration when we next work on updating our website.

Posted 3 days ago

“Very easy way to book”

Helpful Report

Posted 4 weeks ago

“Schnell und einfach”

Helpful Report

Posted 4 months ago

“Easy-to-use with helpful staff, you can find the canal boat holiday you're looking for in minutes ^^”

Helpful Report

Posted 5 months ago

“Prompt, efficient and friendly and all from the other side of the world!- Marg NZ”

Helpful Report

Posted 10 months ago

“Very helpful and friendly.”

Helpful Report

Posted 1 year ago

“Simple enough but couldnt find a way to share the potential holiday using a url so had to send images using messenger which was a bit of a faf. You assume that interested parties are in the same location which in my case we were not. Would prefer an online payment process to giving card details to someone over the phone.”

Helpful Report

Posted 1 year ago

Thank you for your four star review and providing us with your feedback regarding your booking experience. We do welcome all feedback to improve our website and service. We are happy to provide a link to a particular holiday to share with the group if requested, but take on board your comments and will look into improving this in the future. I hope you have a great boating holiday. Best wishes, Abbie

Posted 1 year ago

“We have used Latelink for all but one sailing. We love the impromptu convenience of searching all boats in one location.”

Helpful Report

Posted 1 year ago

“Good experience. The lady who rang me to confirm the booking was excellent. The website however is tedious - could do with better filters and the facility to bookmark. Twice I lost the boat we'd been looking at (and never found it again)”

Helpful Report

Posted 2 years ago

Thank you for your feedback. We are always looking to improve our website - any useful filters you would like us to add please email web@waterwaysholidays.com. I hope you have a lovely holiday.

Posted 2 years ago

“Easy to book straight forward no problems encountered”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review Mr Hill

Posted 2 years ago

“Thank you.”

Helpful Report

Posted 2 years ago

Dear Mr Klaassen, Sorry for the confusion, as per our chat we have asked the boat owner to refund the £70.00 cancellation protection for you. I hope you have a lovely holiday, Abbie

Posted 2 years ago

“Very helpful member of staff who was able to accommodate my needs.”

Helpful Report

Posted 4 years ago

“Very helpful&patient lady on the phone! Will definitely use again!”

Helpful Report

Posted 4 years ago

“Very helpful”

Helpful Report

Posted 4 years ago

“As this is our first dealing with the company and after a couple of telephone conversations we feel that we are unable to give an objective feedback However, on our initial dealings the personnel have been extremely helpful and courteous. We look forward to further contact in the future.”

Helpful Report

Posted 4 years ago

“Prompt and competent service.”

Helpful Report

Posted 4 years ago

“quick and efficient booking and friendly staff on the phone”

Helpful Report

Posted 4 years ago

“Very efficient”

Helpful Report

Posted 5 years ago

“The call centre were efficient and informative as one would have wanted. Everything was clearly explained”

Helpful Report

Posted 5 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,506 reviews