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Waterways Holidays Ltd Reviews

4.9 Rating 4,433 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

Company Reviews

Product Reviews

4.9

Based on 4,433 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 5 star review on 29th June 2024

Waterways Holidays Ltd 3 star review on 16th April 2022

Waterways Holidays Ltd 3 star review on 28th July 2021

Waterways Holidays Ltd 2 star review on 5th August 2019

Waterways Holidays Ltd 5 star review on 20th June 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the Waterways Holiday site to find a last minute (4 days in the future) canal holiday. I was presented with a good choice and the extensive range of filters made finding the right holiday a simple process. The price was cheaper than that quoted on the canal company’s website. The whole booking process was very efficient.”

Posted 3 days ago

“Easy to use website and efficient staff.”

Posted 1 week ago

“We have used Latelink for all but one sailing. We love the impromptu convenience of searching all boats in one location.”

Posted 1 week ago

“Easy to book on line and followed up by a telephone call.”

Posted 1 week ago

“Very easy and quick to book”

Posted 1 week ago

“Easy booking process with clear instructions”

Posted 2 weeks ago

“Clear and efficient. All questions answered. Could not fault at all.”

Posted 2 weeks ago

“Only booked so far but the system has been easy even though I live abroad.”

Posted 3 weeks ago

“Called me back the next morning as stated and was genuinely a nice guy to talk to and ask questions. Explained everything well and had a fun attitude that suited the scenario. Overall a very pleasant and easy booking. Can't point out a single issue”

Posted 3 weeks ago

“Mark was very helpful on booking over the phone”

Posted 3 weeks ago

“After an initial problem with the steering on the boat we originally ordered, they upgraded us to a better boat. They were very good and friendly throughout, and we would have been under way within 30min. But we decided to stay and have a good look up there.”

Waterways Holidays Ltd 5 star review on 29th June 2024

Posted 4 weeks ago

“I can’t comment on the holiday, but they have my title/gender wrong in this email. I have already rang to have this corrected after booking. A bit offensive to say the least!”

Posted 2 months ago

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Dear Mrs Cole Please accept our sincere appologies for the typo in our email booking confirmation. It was human error and certainly not our intention to cause any offense. We wish you a fantastic holiday

Posted 2 months ago

“Good experience. The lady who rang me to confirm the booking was excellent. The website however is tedious - could do with better filters and the facility to bookmark. Twice I lost the boat we'd been looking at (and never found it again)”

Posted 8 months ago

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Thank you for your feedback. We are always looking to improve our website - any useful filters you would like us to add please email web@waterwaysholidays.com. I hope you have a lovely holiday.

Posted 8 months ago

“Magical relaxed weekend.”

Posted 8 months ago

“Very helpful staff went above and beyond”

Posted 9 months ago

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Thank you Mr Claxton. Have a wonderful holiday

Posted 9 months ago

“An excellent booking set up; quickly dealt with a booked by very friendly staff. A super holiday followed. I will definitely using Waterways Holidays again”

Posted 9 months ago

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So pleased that you really enjoyed your holiday 😀. Thank you for taking the time to leave us your feedback Miss Forster

Posted 9 months ago

“Easy to book straight forward no problems encountered”

Posted 9 months ago

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Thank you so much for your 5 star review Mr Hill

Posted 9 months ago

“had an online chat with Trudi first of all who answered the questions I needed to ask with regards to the Boat and booking. I then rang and spoke to Trudi and booked the Burslem Boat for myself and other family members. Trudi was very helpful and she knew exactly what we wanted and had the experience to answer any questions we asked as we are novices .”

Posted 9 months ago

“We made a reservation and had a email back to say someone would call ASAP. A Heather did call it was a simple process booking she was very friendly and helpful great service.”

Posted 11 months ago

“No problems. Wywern were exellent.”

Posted 11 months ago

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Waterways Holidays Ltd is rated 4.9 based on 4,433 reviews