Waterways Holidays Ltd Reviews

4.9 Rating 4,433 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,433 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 3 star review on 16th April 2022
Anonymous
Waterways Holidays Ltd 3 star review on 28th July 2021
Mr Hurst-Frost
Waterways Holidays Ltd 2 star review on 5th August 2019
Anonymous
Waterways Holidays Ltd 5 star review on 20th June 2018
Mr Campion
Anonymous
Anonymous  // 01/01/2019
Prompt and competent service.
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Posted 3 years ago
quick and efficient booking and friendly staff on the phone
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Posted 3 years ago
Excellent customer service. Phoned twice, each time they took their time & explained in detail. Prices much better than rivals. Easy website to navigate
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Posted 3 years ago
Very friendly and helpful service provided when booking the boat holiday
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Posted 3 years ago
Excellent quick service!
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Posted 3 years ago
Very pleasant and helpful on the 'phone and clear explanation when needed eg completion of website form after decision would be followed up in office hours next day. Very impressed!
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Posted 3 years ago
Prompt, easy and efficient booking process, thanks
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Posted 3 years ago
From our first enquiry through to our final payment, the staff we spoke to were professional and helpful. A hassle free experience.
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Posted 3 years ago
Very efficient
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Posted 3 years ago
Easy and clear booking process
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Posted 3 years ago
We have booked with Waterways Holidays many times and they have always been brilliant. Trudi in particular has always been extremely helpful and has given great advice on where to stop, good pubs and general information. I would highly recommend.
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Posted 3 years ago
Easy booking experience. Quick response.
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Posted 3 years ago
Very easy to book, 1 phone call for information, then followed up to confirm the boat holiday, conformation sentbthrough the following day
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Posted 3 years ago
Booking the holiday was easy with very friendly staff. Look forward to the holiday in September 2021 (this year). Also been told of Covid stops the holiday then we can move the date to later this year or even next year, this gave me the reassurance to book the holiday.
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Posted 3 years ago
Very efficient
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Posted 3 years ago
The call centre were efficient and informative as one would have wanted. Everything was clearly explained
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Posted 4 years ago
Waterways were very professional and answered all my questions fully and phone booking was hassle free and very informative.
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Posted 4 years ago
All staff we spoke too very pleasant and very helpful
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Posted 4 years ago
Strange in these days of on-line booking to have to wait for a phone call during working hours to pay - even the boatyard has an on-line payments system - not convenient for those who work full-time
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Posted 4 years ago
Having missed out on the boat I had taken weeks searching for the staff at Waterways did their very best to find me something similar. Great work guys!
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Posted 4 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,433 reviews