Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant and helpful on the 'phone and clear explanation when needed eg completion of website form after decision would be followed up in office hours next day. Very impressed!”

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Posted 3 years ago

“Prompt, easy and efficient booking process, thanks”

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Posted 3 years ago

“From our first enquiry through to our final payment, the staff we spoke to were professional and helpful. A hassle free experience.”

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Posted 3 years ago

“Very efficient”

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Posted 3 years ago

“Easy and clear booking process”

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Posted 3 years ago

“We have booked with Waterways Holidays many times and they have always been brilliant. Trudi in particular has always been extremely helpful and has given great advice on where to stop, good pubs and general information. I would highly recommend.”

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Posted 3 years ago

“Easy booking experience. Quick response.”

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Posted 3 years ago

“Very easy to book, 1 phone call for information, then followed up to confirm the boat holiday, conformation sentbthrough the following day”

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Posted 3 years ago

“Booking the holiday was easy with very friendly staff. Look forward to the holiday in September 2021 (this year). Also been told of Covid stops the holiday then we can move the date to later this year or even next year, this gave me the reassurance to book the holiday.”

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Posted 3 years ago

“Very efficient”

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Posted 4 years ago

“The call centre were efficient and informative as one would have wanted. Everything was clearly explained”

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Posted 4 years ago

“Waterways were very professional and answered all my questions fully and phone booking was hassle free and very informative.”

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Posted 4 years ago

“All staff we spoke too very pleasant and very helpful”

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Posted 4 years ago

“Strange in these days of on-line booking to have to wait for a phone call during working hours to pay - even the boatyard has an on-line payments system - not convenient for those who work full-time”

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Posted 4 years ago

“Having missed out on the boat I had taken weeks searching for the staff at Waterways did their very best to find me something similar. Great work guys!”

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Posted 4 years ago

“Shambles. Boat payed for has been changed twice.”

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Posted 4 years ago

Hi Mr Ferris. I understanding that following your booking with Waterways Holidays, you have subsequently been dealing directly with the marina who had offered you a free upgrade to a newer boat at no extra cost due to the practicalities of their cleaning regime and ensuring that they can meet all of the covid secure requirements. Kind regards Abbie

Posted 4 years ago

“General experience was very good. Good knowledge of the broads based on questions asked as we are all first time boat users. It was just a shame the boat we reserved went to someone else who’d booked direct with the hirer, but they did reserve another boat which is acceptable.”

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Posted 4 years ago

“Booking with Amy was so easy and she explained everything very clearly. Thanks.”

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Posted 4 years ago

“Great staff on the phone really helpful. Looking forward to spending time on a relaxing canal boat for my 50th thank you”

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Posted 4 years ago

“First time of booking a barge holiday. Very friendly and knowledgeable. Was a pleasure booking it.”

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Posted 4 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews