Waterways Holidays Ltd Reviews

4.9 Rating 4,433 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,433 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Quick responses”

Helpful Report

Posted 2 years ago

“Brilliant service, thank you”

Helpful Report

Posted 2 years ago

“Very helpful and efficient.”

Helpful Report

Posted 2 years ago

“Don't forget to read the small print. Just lost £250 on non refundable deposit.”

Helpful Report

Posted 2 years ago

Dear Mr Murphy We were so sorry to learn that you had to cancel your planned holiday due to a change in the travel plans of your group. Booking deposits are only refundable where a holiday is cancelled due to Government Covid-19 restrictions preventing your holiday from taking place.

Posted 2 years ago

“Sorry have not taken my holiday yet”

Helpful Report

Posted 2 years ago

“Your website has a flaw that must be losing you lots of business, and disappointing a lot of customers. The search page is well presented, but if as someone who hasn't yet decided what kind of break I'm looking for, I might well not put anything in the 'length of holiday' field. There's an option in there for 'All available', but it's at the bottom, and why would I go looking for an option that's basically 'unspecified'? If I don't pick one and click search, the response doesn't say 'You must pick from the list of options', it says 'Sorry.......no availability for your selected dates & location'!!!!! It took me a long time to work this out, others will have given up assuming all boats were booked. Please fix search so that I don't have to choose 'Show all', otherwise many people will miss out on the best holidays of their lives.”

Helpful Report

Posted 2 years ago

Hi Mr Hurst-Frost, Thank you for providing your feedback of our website. Your thoughts have been passed on. I am glad you were able to find a suitable holiday and I hope you have a great time. Many thanks Abbie

Posted 2 years ago

“Your company excellent the boating company we booked with absolutely disgusting boat dirty cutlery fridge disgusting Will never hire a boat from Starline again”

Helpful Report

Posted 3 years ago

“Very helpful member of staff who was able to accommodate my needs.”

Helpful Report

Posted 3 years ago

“It was easy to book. Amy phoned me to give me further details and it was all very professional. can't wait to go on the trip. thank you.”

Helpful Report

Posted 3 years ago

“Friendly, helpful, understanding and professional staff”

Helpful Report

Posted 3 years ago

“Great service when booking our holiday Lots of information which help us I’m sure”

Helpful Report

Posted 3 years ago

“Fantastic holiday, forgetting the whole world and enjoying the locks, bridges, the work and relaxation...great fun and good family holiday!”

Helpful Report

Posted 3 years ago

“Very helpful&patient lady on the phone! Will definitely use again!”

Helpful Report

Posted 3 years ago

“Great, friendly service”

Helpful Report

Posted 3 years ago

“A very professional service”

Helpful Report

Posted 3 years ago

“Very prompt and friendly service. Explained everything clearly with no pushy salesmanship over extras”

Helpful Report

Posted 3 years ago

“booking this holiday was so simple and the staff are very friendly and helpful i am looking forward to this holiday i can highly recommend a canal boat holiday you wont be disappointed .”

Helpful Report

Posted 3 years ago

“Booking was easy and done in a well organised way. Looking forward to our holiday now.”

Helpful Report

Posted 3 years ago

“Easy to deal with, friendly and helpful service.”

Helpful Report

Posted 3 years ago

“so far so good”

Helpful Report

Posted 3 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,433 reviews