Waterways Holidays Ltd Reviews

4.9 Rating 4,453 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and friendly.”

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Posted 1 month ago

“Simple enough but couldnt find a way to share the potential holiday using a url so had to send images using messenger which was a bit of a faf. You assume that interested parties are in the same location which in my case we were not. Would prefer an online payment process to giving card details to someone over the phone.”

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Posted 5 months ago

Thank you for your four star review and providing us with your feedback regarding your booking experience. We do welcome all feedback to improve our website and service. We are happy to provide a link to a particular holiday to share with the group if requested, but take on board your comments and will look into improving this in the future. I hope you have a great boating holiday. Best wishes, Abbie

Posted 5 months ago

“We have used Latelink for all but one sailing. We love the impromptu convenience of searching all boats in one location.”

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Posted 7 months ago

“Good experience. The lady who rang me to confirm the booking was excellent. The website however is tedious - could do with better filters and the facility to bookmark. Twice I lost the boat we'd been looking at (and never found it again)”

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Posted 1 year ago

Thank you for your feedback. We are always looking to improve our website - any useful filters you would like us to add please email web@waterwaysholidays.com. I hope you have a lovely holiday.

Posted 1 year ago

“Easy to book straight forward no problems encountered”

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Posted 1 year ago

Thank you so much for your 5 star review Mr Hill

Posted 1 year ago

“Thank you.”

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Posted 1 year ago

Dear Mr Klaassen, Sorry for the confusion, as per our chat we have asked the boat owner to refund the £70.00 cancellation protection for you. I hope you have a lovely holiday, Abbie

Posted 1 year ago

“Very helpful member of staff who was able to accommodate my needs.”

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Posted 3 years ago

“Very helpful&patient lady on the phone! Will definitely use again!”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“As this is our first dealing with the company and after a couple of telephone conversations we feel that we are unable to give an objective feedback However, on our initial dealings the personnel have been extremely helpful and courteous. We look forward to further contact in the future.”

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Posted 3 years ago

“Prompt and competent service.”

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Posted 3 years ago

“quick and efficient booking and friendly staff on the phone”

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Posted 3 years ago

“Very efficient”

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Posted 4 years ago

“The call centre were efficient and informative as one would have wanted. Everything was clearly explained”

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Posted 4 years ago

“Waterways were very professional and answered all my questions fully and phone booking was hassle free and very informative.”

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Posted 4 years ago

“All staff we spoke too very pleasant and very helpful”

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Posted 4 years ago

“General experience was very good. Good knowledge of the broads based on questions asked as we are all first time boat users. It was just a shame the boat we reserved went to someone else who’d booked direct with the hirer, but they did reserve another boat which is acceptable.”

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Posted 4 years ago

“As we have not yet had our holiday, difficult to give a better rating - but everything so far has been good.”

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Posted 5 years ago

“Would be better to pay deposit online when booking but the personal touch was appreciated when Leslie called to take the money.”

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Posted 5 years ago

“A simple process to book the boat, with a call back shortly after submitting the request.”

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Posted 5 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,453 reviews