Waterways Holidays Ltd Reviews

4.9 Rating 4,525 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,525 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Personal touch. Extremely helpful staff.”

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Posted 9 years ago

“informative and very helpful good customer service”

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Posted 9 years ago

“Easy to deal with but is a bit expencive”

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Posted 9 years ago

“They were very quick to acknowledge by email and then phone to confirm all the details were correct. The office explained about the agenda and training we would be given which made our party at ease with the upcoming holiday.”

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Posted 9 years ago

“quick and easy”

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Posted 9 years ago

“The booking was ok, but the online payment didn,t work, I tried many times. So we made it by phone”

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Posted 9 years ago

“Great selection of boats, locations and holiday options”

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Posted 9 years ago

“Trudi, the lady on the phone was very chatty and positive which was great.”

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Posted 9 years ago

“Very polite and efficient lady on the phone when I called to finalise my booking. She couldn't have been more helpful. Thanks”

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Posted 9 years ago

“Quick response to my emails.”

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Posted 9 years ago

“Really easy, lots of good information”

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Posted 9 years ago

“Simple and efficient, good communication and friendly approach. Thanks”

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Posted 9 years ago

“The lady who finalised my booking was very helpful and informative”

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Posted 9 years ago

“Cheerful helpful person on the end of the phone”

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Posted 9 years ago

“Good efficient service by helpful and friendly staff”

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Posted 9 years ago

“Very polite and helpful on the phone. The only small issue was with the original booking email they sent, I had asked for different pick up time but the email reflected the standard pick up times and there were no comments on the changes. So I felt I had to then follow up with an email to validate, I wouldn't have needed to if the comments had been included.”

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Posted 9 years ago

“The booking process was easy if a little unsettling as it is not clear if you have booked your holiday or if you have just requested a holiday which might not be available. In the end we had a telephone call and all was well.”

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Posted 9 years ago

“Quick response from initial enquiry, very professional”

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Posted 9 years ago

“I was glad to book with a friendly voice at the other end of the phone. She was helpful and chatty.”

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Posted 9 years ago

“Contacted by email & very knowledgeable lady called Trudi who could find us the boat we required.Phoned to book. Efficient & email confirmations straight away”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,525 reviews