Waterways Holidays Ltd Reviews

4.9 Rating 4,525 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,525 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady who contacted me was very friendly and helpful and was genuinely interested in every aspect. Booking was an absolute pleasure”

Helpful Report

Posted 12 years ago

“I booked a canal boat holiday with Waterways yesterday and they then telephoned me back to confirm the booking. Although i have spent a holiday on a canal boat last year, there were several questions i needed to ask. They were so helpful and answered my questions fully. I went away a very happy bunny, knowing that i new exactly my plan for the holiday ahead. Thank you for your kind help. Eleanor Johnson”

Helpful Report

Posted 12 years ago

“So friendly and helpful! The first time we've booked a boating holiday and was so nice to deal with such a lovely person.”

Helpful Report

Posted 12 years ago

“Very helpfull service”

Helpful Report

Posted 12 years ago

“i found the booking process very efficient and the call taker extremely helpful and knowledgable about the holiday”

Helpful Report

Posted 12 years ago

“It was a pleasant phone booking with a lovely helpful lady - don't overdo the feedback requesting”

Helpful Report

Posted 12 years ago

“The telephone operator was polite and was able to answer my questions.”

Helpful Report

Posted 12 years ago

“A very helpful and efficient booking service. We look forward to using Waterways Holidays again”

Helpful Report

Posted 12 years ago

“Prompt response and very pleasant to deal with.”

Helpful Report

Posted 12 years ago

“My booking experience was excellent. Not only did the mechanics of the booking go smoothly but we had a phone call some hours later telling us that the price had been reduced. The lady I spoke to was cheerful and gave lots of information about where we were going. Well done. Brian Bates”

Helpful Report

Posted 12 years ago

“I found the booking process a very pleasant experience, staff helpful and polite. Did what they said they would do. Am looking forward to our first experience on the canals.”

Helpful Report

Posted 12 years ago

“I am very happy with the booking experience since I made a mistake regarding my card details. It was all sorted and delt with by a very helpful man, can't remember his name, and we are now looking forward to the trip. Best regards Monica”

Helpful Report

Posted 12 years ago

“Very help full with advice and suggestions”

Helpful Report

Posted 12 years ago

“I've always wanted to book a trip on the Norfolk Broads and Waterways Holidays had the best and easiest website to navigate. The price's were great and the booking process was very quick and easy. All in all a great service all round. Thank you.”

Helpful Report

Posted 12 years ago

“The response to my booking was very prompt indeed and i was called back within 30 minutes. It was all very easy and hassle free with helpful friendly staff at the the end of the line! I had no issues what so ever.”

Helpful Report

Posted 12 years ago

“Looked at various other boating holiday sites but Waterways Holidays was without doubt the most user-friendly. Particularly Liked the filter menu which most other sites did not have. Quick and easy to book online and then a representative, who was very efficient and helpful, called to finalise our booking within half an hour. 10/10. Would definitely use again and recommend the Boating Holidays website to family and friends.”

Helpful Report

Posted 12 years ago

“I received an excellent service when booking our holiday. The lady on the other end of the phone was friendly and very helpful. This is the first holiday of this kind for our family and we are all looking forward to it in August. I am very satisfied with the way I was dealt with over the phone when booking.”

Helpful Report

Posted 12 years ago

“Helpful and informative staff”

Helpful Report

Posted 12 years ago

“Excellant easy to book system, staff all really friendly and useful. Trusted them so much i left without getting my deposit back which they kindly credited back to my card within 24 hours, would definately use these again.”

Helpful Report

Posted 12 years ago

“Very prompt and friendly booking service. No hassle at all. Have not been on the hiday yet, but am confident that a will be fine”

Helpful Report

Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,525 reviews