Waterways Holidays Ltd Reviews

4.9 Rating 4,538 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,538 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful and checked with manager re specific details that were important to us without being asked. thank -you”

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Posted 10 years ago

“I contacted a member of staff to ask some questions which were answered with no hesitation which I liked. The member of staff was very knowledgable about the boats, the area and service. Having received the answers I used them and considered which boat I wished to hire and I telephoned the following day to do so. Once again the member of staff firstly asked me if I had any questions before booking and provided me with the full cost. The booking process was very quick. Well done I look forward to my holiday.”

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Posted 10 years ago

Dear Mr Forrest, Thank you so much for your very kind review. We wish you a very enjoyable boating holiday and please don't hesitate to contact us again if we can assist further. Best wishes - Waterways Holidays

Posted 10 years ago

“Easy to deal with. The live chat service was great for answering the many questions we had trying to choose where to go. Then when I phoned the ladies were helpful and friendly. Looking forward to our trip.”

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Posted 10 years ago

Dear Mr and Mrs Brown Thank you for your very kind review. We hope you have a fantastic boating holiday. Best wishes - Waterways Holidays

Posted 10 years ago

“Really friendly and helpful service on the phone, would defiantly recommend them.”

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Posted 10 years ago

“Easy. Spoke to a lovely lady who explained everything we needed to know. Received e mail immediately with invoice and all details.”

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Posted 10 years ago

“Very easy booking system, called back very quickly as promised, and extremely polite.”

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Posted 10 years ago

“Telephoned the office for confirmation of what was advertised on the internet and spoke with Nigel. He was able to confirm answers to the questions i had which clarified what i wanted to know and i was able to book our holiday and pay over the phone .This was followed up with an email Excellent service,would recommend it . Hoping the holiday is as good !!”

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Posted 10 years ago

“Very helpful when making booking by phone, could not fault service.”

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Posted 10 years ago

“The booking page was easy to navigate. I was phoned the next day by Dawn who was extremely helpful and made all the necessary arrangements.”

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Posted 10 years ago

“Trudy couldn't have been more helpful”

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Posted 10 years ago

“very quick response to my enquiry and I had booked my preferred boat and dates within minutes. I had some questions and all were answered completely and good advice was also offered to me. a great service and a pleasure to deal with”

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Posted 10 years ago

“Booked online and confirmed by phone, all very efficiently and in a friendly way. They answered the question I put on the form and others that came to mind during the call, very knowledgeable personnel. With the service so far, I'm hoping for a good holiday :)”

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Posted 10 years ago

“Extremely helpful lady put us at ease booking our Spring Holiday”

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Posted 10 years ago

“The whole booking experience was easy. After booking the holiday on the web site I received a call from Lesley soon after, to confirm the details. She was very friendly and helpful giving me much useful information about the boat and the holiday. Highly recommended.”

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Posted 10 years ago

“Very pleasant and helpful, both my pre-booking online chat with Dawn, and my telephonic confirmation conversation with Lesley.”

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Posted 10 years ago

“I was very pleased by the swift service and all my questions were answered by Trudi in detail.”

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Posted 10 years ago

“Trudi was polite helpful, could'nt ask for better service. Thanks again Tyrone.”

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Posted 10 years ago

“Absolutely delighted with how the team handled my booking!”

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Posted 10 years ago

“After making an online booking for August 2016 I spoke to Dawn and she went through all the details with me - very thorough, very helpful - thanks Dawn.”

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Posted 10 years ago

“Very helpful,gave useful information and was friendly.”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,538 reviews