Waterways Holidays Ltd Reviews

4.9 Rating 4,455 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole booking experience was so simply & easy. I was kept updated throughout by the lovely, friendly & helpful staff at Waterways (thank you Trudie)”

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Posted 7 years ago

“very helpful staff, Trudi was very helpful and phoned me back when she said she would. If the holiday is as good as the booking experience to date, then we will be booking again through Waterways Holidays”

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Posted 7 years ago

“Was treated as an individual rather than an automated system. It was nice to discuss the holiday with someone. I think it is a great system to discuss the booking before confirming.”

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Posted 7 years ago

“On 2 September We used the internet to book a narrowboat holiday for next year. We were called back by Nigel to confirm our booking details who we found to be very friendly and extremely helpful. For example, as he went through our booking he noticed the boat we had selected wasn't the best option to meet our requirements as we were travelling with another couple and wanted to be able to have 2 double beds. He suggested a larger boat which had everything we wanted and was the same price as our original selection. If the trip itself is as good as our initial contact with Waterway Holidays we feel confident that we'll have a fantastic time.”

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Posted 7 years ago

“The team were fantastic really bubbly and advised the best places to go in the timeframe.”

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Posted 7 years ago

“Another great holiday - very relaxing and the weather was good to us. What more is there to say?”

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Posted 7 years ago

“prompt reply to booking request by e-mail and phone very patient, polite,professional,efficient and "human" response can't fault the sevice”

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Posted 7 years ago

“very easily arranged.”

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Posted 7 years ago

“Friendly, efficient and informative.”

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Posted 7 years ago

“Great local knowledge which made a huge difference”

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Posted 7 years ago

“First contact to pay was very good. Lovely lady”

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Posted 7 years ago

“First timer I got good advice friendly and efficient”

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Posted 7 years ago

“Great service”

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Posted 7 years ago

“Lovely friendly lady who made everything clear. A very quick phone back as promised.”

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Posted 7 years ago

“Pleasant lady phoned me and was very knowledgeable and answered all my questions so all in all a very good experience”

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Posted 7 years ago

“Quick efficient service”

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Posted 7 years ago

“Very prompt telephone response. Helpful with booking process and answering all questions and with good advice. Quick email followup and further valuable advice on what to pack. Initial contact via the internet also worked very well. Allround a good experience and we are lkely to use you again.”

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Posted 7 years ago

“Knowing about the route we plan to take”

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Posted 7 years ago

“I very much liked the fact I got to speak to somebody to make the booking. It made a refreshing change rather than use an automated on-line system. The response was very quick.”

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Posted 7 years ago

“Prompt response to our last minute booking. Very friendly staff.”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,455 reviews