Waterways Holidays Ltd Reviews

4.9 Rating 4,524 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,524 reviews

Customer Service
Communication Channels	Telephone, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online booking was simple and straight forward. I was called the following day and all the details were confirmed and the deposit taken. this was followed by emails containing the receipt and booking details including the date and secure link to make the final payment .”

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Posted 12 years ago

“All my questions answered clearly and promptly. I was made to feel welcome and cared for by the very helpful and friendly staff, both on the online chat facility and on the phone when booking .... Thank you. :-)”

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Posted 12 years ago

“we were looking for advise on a last minute short break and wanted a picturesque route. The advisor was very helpful and knowledgeable and we saved 30% on boat hire with the Spring offer. Very professional and efficient booking - looking forward to the break!”

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Posted 12 years ago

“Excellent service. Phone call within fifteen minutes of email. Excellent customer service rep.”

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Posted 12 years ago

“Although we haven't seen the boat yet and we therefore can't make any comment on it, if it's as good as Dawn was helpful we will be well pleased.”

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Posted 12 years ago

“quick and friendly service would certainly recommend to others”

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Posted 12 years ago

“Great advice and very helpful.”

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Posted 12 years ago

“Easy to use website. Quick, friendly, and helpful response from the office team. Everything organised with no fuss.”

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Posted 12 years ago

“Very helpful. Quick to point out things we needed to consider and find a range of alternative options”

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Posted 12 years ago

“Very impressed with Trudie your representative, she was efficient, friendly and very helpful. Who could ask for more?”

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Posted 12 years ago

“Awesome holiday, great agent, excellent knowledgable friendly service and a very good website (loads of detail, helpful info and really good searching)”

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Posted 12 years ago

“Excellent service, thank you!”

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Posted 12 years ago

“Very efficient &friendly staff on telephone. Able to answer queries. Very supportive & helpful. Downloads were excellent. Manuel very informative, detailed & explicit. Looking forward to our boating holiday.”

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Posted 12 years ago

“The booking process was very easy. we liked the way you could hover over a boat and see what it contained and how it was set out. I also liked the fact that I did not have to pay over the internet, but was phoned the next day and the whole booking was reviewed before I was asked to pay. The lady who called me was very helpful.”

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Posted 12 years ago

“Great information, all questions answered well and timely. Very useful and effective customer service.”

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Posted 12 years ago

“There was a problem with our booking as the original boat we had chosen was unavailable. This was all sorted easily by the lady on the phone and we are very satisfied with the outcome.”

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Posted 12 years ago

“Very helpful and knowledgeable staff.”

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Posted 12 years ago

“Excellcent quick booking and answers to all enquires”

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Posted 12 years ago

“Your website was easy to use and , for me, asked the right questions Abbie Bacchus was wonderful - a real asset It was quick too”

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Posted 12 years ago

“Trudi was extremely nice to talk to & provided all info required - Thank you”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,524 reviews