Waterways Holidays Ltd Reviews

4.9 Rating 4,538 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,538 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've only booked the holiday so far but the lady we spoke to (Lesley) was extremely helpful and friendly. She was able to tell us about the boat and made the booking process easy.”

Helpful Report

Posted 10 years ago

“Excellent phone booking with Gemma. Very helpful with first time canal holiday family.”

Helpful Report

Posted 10 years ago

“So friendly, so helpful, so simple. That is what I call customer service”

Helpful Report

Posted 10 years ago

“I first contacted waterways by online chat then continued by phone Trust was very helpful and made every effort to get us the holiday we wanted. The customer service is second to none we would definitely use them again.”

Helpful Report

Posted 10 years ago

“Very helpful website showing floorplan of boats and plenty of photos (we used this company above competitors for this very reason) . Very helpful lady on the phone, polite, helpful and very accomodating! I would definitely recommend to a friend......lets hope the boat is all we hope it will be!”

Helpful Report

Posted 10 years ago

“Our holiday was booked in no time at all. Very helpful with questions asked. Could not have been any easier. Many thanks.”

Helpful Report

Posted 10 years ago

“The booking was easy and fast with a rapid friendly response in person.”

Helpful Report

Posted 10 years ago

“Very quick response informative easy booking”

Helpful Report

Posted 10 years ago

“Very helpful telephone service; a couple of queries passed on to a more knowledgeable colleague who could answer the questions. Agreed to hold the booking for 48 hours to allow me time to consult/confirm ok with other crew and payment promptly taken for the amount stayed with no 'add-ons'. Websire OK(ish)”

Helpful Report

Posted 10 years ago

“Very easy to book and the booking staff were very helpful with advice on our requirements”

Helpful Report

Posted 10 years ago

“First class knowledgable service.”

Helpful Report

Posted 10 years ago

“excellent ,hope that the holiday is as good.”

Helpful Report

Posted 10 years ago

“Very efficient and prompt service.”

Helpful Report

Posted 10 years ago

“I found booking my holiday very easy and staff very helpful on suitability of boat type for my needs.All in all a very pleasant phone call. Thank you”

Helpful Report

Posted 10 years ago

“Excellent efficient, friendly and knowledgeable service. Thank you!”

Helpful Report

Posted 10 years ago

“Very helpful & informative.”

Helpful Report

Posted 10 years ago

“A very friendly and helpful person talked me through my holiday. Thank You”

Helpful Report

Posted 10 years ago

“Great so easy to book”

Helpful Report

Posted 10 years ago

“The service was prompt and efficient. I was given the correct advice and everything went smoothly”

Helpful Report

Posted 10 years ago

“The customer service person was very helpful and friendly and answered by questions really well. She explained everything thoroughly and I feel like I am prepared for turning up to collect our canal boat in September.”

Helpful Report

Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,538 reviews