Waterways Holidays Ltd Reviews

4.9 Rating 4,538 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,538 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward, helpful and efficient.”

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Posted 10 years ago

“Easy booking online, friendly and helpful customer service on the telephone. The entire process went smoothly and quickly from initial checking of boat availability online.”

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Posted 10 years ago

“Trudi, Nigel, Abby and Lesley were most helpful in satisfying the requirement of our projected holiday. Return emails and texts were received when promised and satisfactory booking was able to proceed. Thank you all.”

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Posted 10 years ago

“Nigel was exceedingly helpful. He (and the lady I spoke to) were informative and volunteered info. There was no pressure to make a sale”

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Posted 10 years ago

“Booked a fortnight on Norfolk Broads,very helpful friendly and knowledgable staff. Excellent information given verbally and via confirmation email.”

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Posted 10 years ago

“I favoured the quick response from Trudi, although I am from Africa!!!”

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Posted 10 years ago

“The staff were very helpful and cheerful on the phones. They informed me of the booking process and we're happy to answer any questions that I had. Spot on customer service!”

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Posted 10 years ago

“Very good, prompt service. I can't wait for my holiday!”

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Posted 10 years ago

“Very helpful team explaining when we could pickup the boat and the other arrangements. A real sense that they cared about our holiday and they tried to accommodate all of our requirements. Would recommend this team to anyone! Thank you (and the actual holiday was great too!)”

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Posted 10 years ago

“Booked on line and then spoke with the call centre re payment. They were very helpful. Would highly recommend.”

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Posted 10 years ago

“Very easy to use web site. Very curtious and helpful staff on phone. Would use again and highly recommend.”

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Posted 10 years ago

“I booked online one night and got a call the next morning from a very helpful lady called Trudi. She explained all the details of the holiday and took deposit payment. All very straightforward. thank you”

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Posted 10 years ago

“Very pleasant and helpful service!”

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Posted 10 years ago

“All went well and my questions were answered. I look forward to our trip on Sept 11”

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Posted 10 years ago

“Very quick and very easy to use”

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Posted 10 years ago

“Very straightforward very helpful”

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Posted 10 years ago

“From my initial email to the telephone contact this was an excellent and efficient service.”

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Posted 10 years ago

“Very easy to book! The advisor explained everything and was very courtaeous! this is the 2nd time we have booked through waterways and easy both times!”

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Posted 10 years ago

“Excellent over the phone booking”

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Posted 10 years ago

“Very helpful and informative great communications pleasure to deal with”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,538 reviews