Waterways Holidays Ltd Reviews

4.9 Rating 4,531 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,531 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was administered over the phone very efficiently and the operator was delightful - all queries were answered in full and a summary of next steps was delivered expertly. Guidance provided covered boat, marina and Norfolk Broads information. A very good customer interface.”

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Posted 1 year ago

“I had a few queries that I needed addressing, prior to making a booking. Not only were they dealt with efficiently, my request to call back at certain times were observed perfectly. I was very impressed with all.the staff that I dealt with, both online and in person. Thank you all.”

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Posted 1 year ago

“Very helpful would most definitely recommend”

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Posted 1 year ago

“Simple to use website. Very friendly, professional team.”

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Posted 1 year ago

“Heather was very helpful and polite”

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Posted 1 year ago

“Easy to reserve online then Amy called me to confirm booking all within half hour really good service”

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Posted 1 year ago

“Very easy booking process. Polite and informative staff. Looking forward to our holiday.”

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Posted 1 year ago

“Excellent service...Very simple & quick booking process. Everything was explained at the time of booking”

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Posted 1 year ago

“Trudi was excellent is explaining everything which was very helpful and appreciated. Cant wait to take our holiday!”

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Posted 1 year ago

“a great pleasure doing the booking with polite confident enthusiastic people”

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Posted 1 year ago

“Boat reservation very easy, booked online followed by phone call to arrange deposit and go through all information very clearly.”

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Posted 1 year ago

“A pleasure to deal with.”

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Posted 1 year ago

“Very good website. Easy and informative”

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Posted 1 year ago

“Just booked our holiday. Very straightforward. Spoke to helpful woman about routes and timings for our trip”

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Posted 1 year ago

“Very helpful they let me change my choice of boat and email sent quickly with all the information I needed”

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Posted 1 year ago

“Very efficient, personable and informative”

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Posted 1 year ago

“Easy to book, quick response to enquiry and good customer service.”

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Posted 1 year ago

“Having researched other companies on the internet, Waterways holidays were by far the better choice. Having not book a family holiday like this before the advisor was good in covering all aspects of the booking, holiday and other relevant factors. This was followed up with an email. Awaiting the holiday now.”

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Posted 1 year ago

“Easy to navigate the website and find what I wanted on the dates I wanted. Payment process is simple and straight forward and the whole process was explained beautifully by Trudi, who also said I could phone her at any point for further information or just to have some advice on any aspect of the holiday as she has been on the route we will likely take. As newbies to canal holidays this is very reassuring to me. Thank you! We are very much looking forward to our holiday.”

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Posted 1 year ago

“The website was easy to use.”

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Posted 1 year ago

Waterways Holidays Ltd is rated 4.9 based on 4,531 reviews