Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, polite and informative response to my booking request!”

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Posted 6 years ago

“everything was explained clearly to me about booking and use of the boat.”

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Posted 6 years ago

“Very efficient booking service. Every thing clearly explained”

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Posted 6 years ago

“Lesley was very helpful in looking at all the options for our holiday and finding the best one for us.”

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Posted 6 years ago

“Very easy to view,understand and reserve boating holiday. Next day holiday confirmed by telephone call from waterways extremely polite,friendly and helpful lady .”

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Posted 6 years ago

“Smooth reservations online and great follow up customer service via phone”

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Posted 6 years ago

“Lovely people really easy to talk to and helped as much as I needed”

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Posted 6 years ago

“Same day Response, friendly, imformative staff”

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Posted 6 years ago

“Very straightforward online booking process was followed up with a friendly phone call from Waterways Holidays late on the Sunday afternoon we’d booked the holiday to complete our reservation and take our deposit payment. Since we live in Portugal that’s quite the long distance call, and it saved me having to call them on Monday. Overall I am very impressed by the friendly and efficient service of both Waterways Holidays as the broker, and Herbert Woods, the boat yard, who immediately followed up by email to confirm. We have used Herbert Woods before and we were completely satisfied with the service we received. Over all five stars and very, very happy customers :)”

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Posted 6 years ago

“Very prompt response to initial enquiry (less than an hour), and a very helpful & friendly telephone call with all questions knowledgeably handled plus further information provided. Follow up email and post all received promptly and efficiently - comprehensive information pack.”

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Posted 6 years ago

“very helpful and obliging everything was explained very well,and nothing was overlooked great to deal with you”

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Posted 6 years ago

“Booking was easy and the staff helped me choose the best boat for the holiday we wanted.”

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Posted 6 years ago

“As soon as you opened for business the day after I booked online, your representative telephoned to ensure that I knew what I had booked, to gently find out what I knew about boating holidays, to explain all the options and,of course, to take the deposit. Very good service.”

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Posted 6 years ago

“It was such good fun being in charge of our narrow boat Audrey, she was very comfortable.”

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Posted 6 years ago

“Just booked. So far, so good!”

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Posted 6 years ago

“Efficient and friendly”

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Posted 6 years ago

“Rang me back pretty quickly after I'd made the online reservation and the lady was very helpful all round and made sure all my questions were answered and more.”

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Posted 6 years ago

“Good telephonist expleaned everything well could not for better”

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Posted 6 years ago

“Quick thorough correspondence.”

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Posted 6 years ago

“Although not having the holiday yet(which we hope is going to be great), the process of booking was very easy and painless. We were told someone would ring us and confirm the booking and they did! If the holiday is as good as the booking then there should not be a problem.”

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Posted 6 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews