Waterways Holidays Ltd Reviews

4.9 Rating 4,493 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Nigel when enquiring. Excellent manner, knowledgeable and very helpful. Didn't feel rushed and he answered all questions with total confidence and professionalism but with the right amount of warmth and friendliness. Hopefully the holiday will be the same experience.”

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Posted 9 years ago

“Very helpful with good knowledge of boats and how suitable they were for our requirements. Came up with several alternatives for us to consider and listed pros and cons of each so we could make an informed decision. Booking process was straightforward and people we dealt with were friendly and keen for us to find a holiday we would enjoy rather than any hard sell process.”

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Posted 9 years ago

“One of the easiest online booking's I've done, very straight forward and simple to do. Good follow up contact to pay deposit, everything well explained, very friendly and knowledgeable people to deal with. Lets hope the boat matches up, no reason to think it wont.”

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Posted 9 years ago

“Website - very good for booking and finding out information. Emails with questions - again very good - quick at responding to help with information we needed. We are looking forward to our canal trip in June!”

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Posted 9 years ago

“Booked a reservation on line and within minutes received a call to confirm the dates were available. I Spoke to a charming lady who was able to answer my questions and gave me information required. I made the booking over the phone and paid the deposit, couldn't have been easier.”

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Posted 9 years ago

“hi admin staff, very pleasant and understanding ,explained things fully ,any questions just call them back ...excellent service.. regards bryan”

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Posted 9 years ago

“Very easy to book. Very polite helpful staff. A pleasure to book with.”

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Posted 9 years ago

“Very easy to book. Very polite helpful staff. A pleasure to book with.”

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Posted 9 years ago

“Very friendly, instant response”

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Posted 9 years ago

“Very easy to book, very informative, helpful and polite advisor. V. Good experience”

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Posted 9 years ago

Thank you for your lovely review Ms Knowles - have a very enjoyable boating holiday!

Posted 9 years ago

“when we phoned up found the company very helpfull and would reccomend to others to use them”

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Posted 9 years ago

Thank you for your kind feedback Mr Green - have a great holiday!

Posted 9 years ago

“The service was excellent. After making the reservation on line I received a call within an hour to confirm the details and make the payment of the deposit. This was followed very shortly after with a full e-mail confirmation.”

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Posted 9 years ago

Many thanks for your lovely review Mr Carr - we wish you a great holiday!

Posted 9 years ago

“East to book and liked personal service.”

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Posted 9 years ago

Thank you for your kind review Mrs Davies - we hope that you really enjoy your boating holiday

Posted 9 years ago

“Information given greater than expected. Hopefully the holiday will come up to expectations. Xx”

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Posted 9 years ago

Thank you Mr Umney - I am sure that you will really enjoy your holiday.

Posted 9 years ago

“Customer service was excellent. Very helpful and all relevant links sent through by email straight away to help plan the holiday”

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Posted 9 years ago

“Excellent service from start to finish”

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Posted 9 years ago

Thank you Mr Jackson

Posted 9 years ago

“Very easy to book, I got a phone call within the hour to confirm and take a deposit. Very helpful and friendly lady on the phone.”

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Posted 9 years ago

“Havnt realy got aany at the moment as have only paid the deposit, but so far so good.”

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Posted 9 years ago

“Thankyou Trudi. I booked a holiday boat from Alvechurch for Feb, but unfortunately the company decided they weren't going to start renting until Match. Trudi called and sent me plenty of options via email for me to view. Managed to arrange one for my required break and at roughly the same price. Excellent customer service. Many thanks.”

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Posted 9 years ago

“Very impressed - although website not easy to navigate based on chosen canal routes, once our booking request sent I was contacted the very next morning to confirm and pay the deposit. Very friendly and helpful clear advice. Would recommend.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,493 reviews