Waterways Holidays Ltd Reviews

4.9 Rating 4,546 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,546 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found the service to be very efficient and the lady who phoned the night after our internet booking was especially helpful.”

Helpful Report

Posted 12 years ago

“Prompt and friendly staff. When you're booking a holiday it's nice to have someone cheerful on the end of the phone!”

Helpful Report

Posted 12 years ago

“All made very easy with good comunication.”

Helpful Report

Posted 12 years ago

“Friendly and speedy booking experience, answered all my questions”

Helpful Report

Posted 12 years ago

“wonderfully helpful , pleasant customer service advisors On line booking form easy to use. Whole procdure easy and have now got this site om my favourites and would recommend them Thanks for everything - just wonderful and happy service”

Helpful Report

Posted 12 years ago

“Excellent service , quick call back must give 10 out 10 for service”

Helpful Report

Posted 12 years ago

“first class communication great staff”

Helpful Report

Posted 12 years ago

“Very friendly helpful and easy to book excellent service”

Helpful Report

Posted 12 years ago

“We arranged this at very short notice - the day before, because we had to abandon our per-arranged holiday. The service was excellent - all done within a few hours. Perfect - thank you!”

Helpful Report

Posted 12 years ago

“Courteous, helpful and efficient - can't fault the booking service.”

Helpful Report

Posted 12 years ago

“Hope the boat and the actually canal holiday is as good as the service we have received so far.”

Helpful Report

Posted 12 years ago

“We sent an online enquiry and were called back promptly. Lesley was cheerful, helpful and efficient. A very good experience.”

Helpful Report

Posted 12 years ago

“Although it was it was a pretty straightforward matter, my booking was dealt with very satisfactorily. Gemma was prompt, personable and knowledgeable -far more so than one usually encounters in these situations. The boatyard's follow up correspondence arrived through the post only a couple of days later.”

Helpful Report

Posted 12 years ago

“It was really quick and easy to book with Waterways. The staff were very friendly and helpful and everything they had stated about the holiday was included or amended as you wished. I would recommend waterways to friends.”

Helpful Report

Posted 12 years ago

“Extremely helpful & polite pre cruise hire.”

Helpful Report

Posted 12 years ago

“Speedy response to initial e-mail with lots of useful information and options. Staff extremely pleasant and helpful when phoned to book and confirmation e-mails received well within advised timescales. Would definitively use again”

Helpful Report

Posted 12 years ago

“Excellent service. Staff knew their boats, and found the best for our party - effortless on our part.”

Helpful Report

Posted 12 years ago

“Fantastic customer care!! The lady I spoke with was polite and very friendly, with excellent knowledge of the type of holiday I was looking for! A definate 10 out of 10. Many thanks again, julian”

Helpful Report

Posted 12 years ago

“1st canal boat holiday so asked plenty of questions when booking. Made 2 calls, First Lady was called Gemma and really helpful as was the 2nd lady I spoke too but cannot remember her name, sorry ! Really helpful & knowledgable staff and booking was easy...hope our trip is as easy and pleasant ! Thanks.”

Helpful Report

Posted 12 years ago

“Very quick, very efficient, very helpful and very pleasant. What more can I say!”

Helpful Report

Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,546 reviews