Waterways Holidays Ltd Reviews

4.9 Rating 4,525 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,525 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very easy to use service.”

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Posted 13 years ago

“Excellent service and very helpful. Nothing was too much trouble. Looking forward to the narrow boat experience.”

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Posted 13 years ago

“Very pleasant and polite, gave lots of information and made booking process easy”

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Posted 13 years ago

“I rang to ask a few questions before making a final decision on weather or not my husband and I were going to like a boating experience, I had chat with Abbey spoke to husband. the next day I booked our holiday with Nigel, both were very helpful and answered all my questions.... Can't wait for our first holiday on a boat :) roll on April”

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Posted 13 years ago

“The whole booking arrangements were quickly organised online and by phone by very competent people”

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Posted 13 years ago

“The online booking process was very simple. The Lady who called me the following day to confirm my booking was extremely helpful and as this was our first boating holiday, offered loads of advice.”

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Posted 13 years ago

“The lady was very pleasant on the phone and explained the booking clearly. We were booking our holiday with another group and she could confirm that both boats were available prior to our booking. We received a call back to book our holiday within 24 hours and on a Sunday. Very good”

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Posted 13 years ago

“Excellent friendly service with great knowledge !”

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Posted 13 years ago

“The web site was clear and easy to use. They contacted me promptly and as the boat I had requested was no longer available were able to suggest an alternative. The members of staff I spoke to were very friendly and helpful.”

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Posted 13 years ago

“Friendly and efficient, even down to calling back at exactly the time I asked them to. Would be nice to be able to do the whole booking online, but for a phone experience, it was pretty good.”

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Posted 13 years ago

“Waterways holidays were very very helpful. I found their website easy to navigate around and on line chatting was useful. When I called to make the booking the lady was very informative and friendly. They were very accommodating to our needs.”

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Posted 13 years ago

“very helpful and polite during booking”

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Posted 13 years ago

“The web site was easy to navigate and book the holiday. Then the company contacted me within 24 hours to confirm and take a deposit. The sales person was friendly and very helpful. Overall a pleasant and easy service to use.”

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Posted 13 years ago

“Easy to use website and excellent service. Prompt call back to confirm details of booking. Knowledgeable of what facilities on boat. Would use again as it removes the hassle of trying to find boats for hire by putting them all in one place.”

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Posted 13 years ago

“Very helpful!”

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Posted 13 years ago

“excellent customer service, I booked a holiday but didnt realise the bed was only 5ft 8" and my hubby is 6ft 2",the size of the bed was pointed out, and several other choices were sent to me, all of them were very good. so we then picked the one we would like and re booked. The staff were very helpful and friendly, some companies would just of taken my deposit and not bothered going through the booking top marks to staff for pointing out bed size and ensuring our booking suited our needs thank you”

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Posted 13 years ago

“helpful staff (two ladies), good information, knowledge of boats and the canals, telephone contact is excellent as some competitors only answer e mails. The telephone answering with excellent staff and good deals made me book.”

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Posted 13 years ago

“Rang up to book a holiday. Staff were very good and suggested they call me back to avoid my hanging on which they did about one hour later. Very friendly and pleasant people.”

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Posted 13 years ago

“Av Very quick and efficient response to initial enquiry. Booking was simple and follow up info was quick to follow.”

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Posted 13 years ago

“Lesley on the telephone was very helpful and I look forward to communicating with Susan & Nig for questions nearer the time”

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Posted 13 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,525 reviews