Waterways Holidays Ltd Reviews

4.9 Rating 4,525 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,525 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very quick and easy filled in form sunday afternoon and with in a couple of hours some one rang us back confurming booking”

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Posted 12 years ago

“Prompt service. Friendly helpful staff. I requested paper confirmation, as I have no printer and it arrived next day !! Very impressed! I hope the weeks cruising is as good. Jenny.”

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Posted 12 years ago

“Absoloutely Brilliant. Website great and very speedy reply via phone on a Sunday. All sorted in about hour and a half. Thats what I call service.... Thanks very much. Hope our Holiday is half as good as booking it....................”

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Posted 12 years ago

“Polite, friendly and very helpful. A pleasure to do business with.”

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Posted 12 years ago

“Prompt response to all my queries, with very helpful information.”

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Posted 12 years ago

“I've booked with Waterways twice now and both times the people I have spoken to have been really helpful and friendly. I would recommend them to anyone.”

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Posted 12 years ago

“We have found your operators to be extremely friendly, taking a lot of trouble to help us find the right boat for our weekend break.”

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Posted 12 years ago

“The receptionists I spoke to were most helpful in advising which was best for me based on our requirements and budget. She did email me confirmation as soon as she'd confirmed with the boat yard, as she'd promised. Slightly disappointed that the amount I'd been quoted for the deposit just one hour before actually booking was not correct. But that is just a minor factor.”

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Posted 12 years ago

“I had contact with 3 Waterways Holidays staff, & all were very helpful, & delivered what was promised as regards further information, & did it promptly. There was some discrepancy in the verbal and written information, which I queried, but that was quickly rectified to my satisfaction. It was the enthusiasm & helpfulness of the staff that persuaded me to book through Waterways. Thank you.”

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Posted 12 years ago

“unusual not being able to book a holiday and pay on line! However I received a call the following morning and paid over the phone. Very friendly lady who gave me an excellent run through about the boat,where best to go what was included etc. Just hope our trip is as good as the service so far!”

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Posted 12 years ago

“I found the whole booking process very easy. The young lady who contacted me on the phone was very helpful and had a lovely telephone manner. Thank you.”

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Posted 12 years ago

“I am very pleased with my booking experience with Waterways - I selected my booking request fairly late in the evening, and I had a call from yourselves the next morning - I hope the holiday experience will be as good!”

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Posted 12 years ago

“The woman at Waterways Holidays' phone line was extremely helpful and patient. She answered my questions over three phone calls, and sent additional information by email. In the end I and my family are very pleased with our booking. We knew what we wanted and we got it, thanks to Waterways Holidays. I doubt we would have such a good result if we had consulted individual canal boat company websites. The website with its menu of preferences is very helpful too.”

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Posted 12 years ago

“Good website, clear information, easy to book”

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Posted 12 years ago

“Took a phone call from the booking person who was very efficient and booking was very quick and clear”

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Posted 12 years ago

“Excellent help, advice and understanding when making our booking.”

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Posted 12 years ago

“I found this service to be very efficient friendly and helpful”

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Posted 12 years ago

“Contacted office to confirm availability of boat. The staff more than happy to help sort out our booking and get us the boat we required. Hope the weather is as accommodating we are all really looking forward to our trip . Thank you very much Mr & Mrs Stonestreet”

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Posted 12 years ago

“Spoke to Trudi, she was very friendly and helpful.”

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Posted 12 years ago

“The response to our booking request was fast and efficient.”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,525 reviews