Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were well informed about the boat we were hiring and what we might need for the trip, as first time boaters it put us at ease and boosted our confidence. The whole experience was fantastic. .”

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Posted 7 years ago

“Full explanation and prompt contact.”

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Posted 7 years ago

“Haven't taken the trip yet, but the booking experience was excellent. Friendly, helpful and easy!”

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Posted 7 years ago

“So relaxed We didn't make the final decision on which way to go until 5 minutes before sail. My wife a grandson actually prefers operating the locks and left the boat to me. Rained one day but we were prepared so. It didn't matter. People we met were so friendly and eager to give advice.”

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Posted 7 years ago

“Brilliant web site, very easy to reserve the required boat. Contacted me the very next day and were happy to take my deposit later in the day at a more convenient time for me. Very useful confirmation e mail of my deposit with links included with lots of useful information.”

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Posted 7 years ago

“This was our first time trying the leisurely pace of narrow boating so we looked for a boat that was local and the right size for two people. It's our 25th wedding anniversary this year and my wife said she wanted to go on a cruise so for fun I booked this (we are going on a real one later this year). We loved it, the weather was kind for us and we had a great time. Thank you Waterways for all you help, friendly approach and especially helping us realise thats it's fun for beginners. We will definitely be booking with you again.”

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Posted 7 years ago

“Booking staff very helpful”

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Posted 7 years ago

“Everything went smoothly so we were very happy”

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Posted 7 years ago

“Booking process was very helpful.”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“Great experience all round. Boat was cosy and clean. Thanks.”

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Posted 7 years ago

“Very knowledgable. Friendly. To get a phone call to discuss is great Customer Service”

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Posted 7 years ago

“Very efficient and prompt in dealing with our booking. Information was supplied in a very timely manner, thank you”

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Posted 7 years ago

“The booking process was very simple. I received a prompt callback to confirm my booking from a very polite and efficient advisor who was able answer all my questions.”

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Posted 7 years ago

“easy process;rapidly enabled a successful conclusion to booking; immediacy and instant confirmation”

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Posted 7 years ago

“Quickest and easiest booking ever. Everything is detailed for you so you know exactly what you're getting. No hidden extras. Extremely quick to answer any questions I had.”

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Posted 7 years ago

“Very quick response to my query. Helpful and friendly staff.”

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Posted 7 years ago

“Good and relevant information. Quick and nice reply.”

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Posted 7 years ago

“Very friendly service,most reassuring to the complete novice.”

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Posted 7 years ago

“Couldn't access website but called in and your agent was very helpful, informative, fun to talk to. Boat booked and confirmation all completed inside 15 mins excellent service! The boatyard also contacted me swiftly. So far amazing device. Let's see if it follows up when we take charge of our boat in a couple of weekends time”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews