Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with personal comments about area and pick up point”

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Posted 7 years ago

“The system for booking holiday and the courteous call back to complete the booking was first class and very easy . Thank you very much”

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Posted 7 years ago

“Extremely helpful, first time booking for me, all details were gone through thoroughly and all questions I had were answered immediately. Thank you.”

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Posted 7 years ago

“The lady on the phone was so helpful and polite.”

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Posted 7 years ago

“Easy to use and friendly staff on the phone”

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Posted 7 years ago

“Made the reservation on line and within a few minutes I was called back to complete booking over phone. Very nice person (Heather?) who explained the process and went over all details - even held for a couple of minutes whilst I answered my mobile! Very easy to book, very pleasant telephone manner. Would thoroughly recommend to others.”

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Posted 7 years ago

“Such a helpful lady I spoke to when booking Dawn then rang today another helpful lady .If are three nights go as well in September it will all be great .”

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Posted 7 years ago

“Efficient and professional. John Tucker”

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Posted 7 years ago

“Very good service and prompt response via email”

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Posted 7 years ago

“Very helpful”

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Posted 7 years ago

“Easy to book- very pleasant and polite phone call- easily arranged.”

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Posted 7 years ago

“straight-forward”

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Posted 7 years ago

“We booked our holiday in the evening and the next day received a call from your team confirming everything and enxplaining the process. It was efficient and helpful.”

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Posted 7 years ago

“Very helpful, quick and easy.”

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Posted 7 years ago

“Really good website that had clear links to routes that are available from each base. Costs are clear and up front all in one place”

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Posted 7 years ago

“Very friendly, well mannered member of staff, Heather. Gave me a detailed report of my booking. Asked if anything else I needed. Wished us a great holiday. What more could you ask for from an employee.”

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Posted 7 years ago

Dear Mr Birt, Many thanks for your lovely review. To address your final question, the answer would have to be more of Heather's amazing homemade Scottish shortbread! Have a great holiday and thanks again for your kind feedback. Nigel

Posted 7 years ago

“Dawn (?) was very helpful and although the here was an error with the website, she was able to offer suitable alternatives and to help us to decide. She also gave information about the routes that we could go and where to shop, stop etc.”

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Posted 7 years ago

“The booking process was very straight forward and the booking team phoned first thing the following day (I booked outside of office hours) to confirm details. Excellent service thus far, which I hope bodes well for our first narrow boat holiday this summer.”

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Posted 7 years ago

“They called me back to confirm the online booking. Very helpful and so polite, a pleasure to book with them.”

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Posted 7 years ago

“They called me back to confirm everything straight away once i booked. Very helpful person on the phone, would book again with them.”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews