Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and helpful on the phone. The only small issue was with the original booking email they sent, I had asked for different pick up time but the email reflected the standard pick up times and there were no comments on the changes. So I felt I had to then follow up with an email to validate, I wouldn't have needed to if the comments had been included.”

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Posted 7 years ago

“The west site was easy to follow and she telephoned us within 10 minutes”

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Posted 7 years ago

“very happy thank you”

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Posted 7 years ago

“confirmed our holiday very quickly - sent all relevant information”

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Posted 7 years ago

“Great customer service from bookings team.”

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Posted 7 years ago

“Easy to book online. Then Very knowledgeable and friendly staff when finishing booking over the phone.”

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Posted 7 years ago

“Responded promptly to my enquiry. Gave me precise details of the holiday and the costs. Were friendly efficient and courteous. Confrimed everything by Email What more could one want?”

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Posted 7 years ago

“The booking was a very pleasant experience”

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Posted 7 years ago

“Very friendly and helpful. Made the booking experience pleasurable.”

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Posted 7 years ago

“Dawn was so easy to talk with. She was really knowledgeable and made me feel really excited about the holiday. It was a really easy experience and I'm looking forward to September now !”

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Posted 7 years ago

“Waterways Holidays were very helpful and informative when choosing and booking our holiday, they were also cheaper than going direct with the company which is always a good bonus.”

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Posted 7 years ago

“Well organised reply to booking enquiry and efficient service.”

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Posted 7 years ago

“you have the boat we liked , easy to book, all the information we need , friendly staff to talk to on the phone when booking .”

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Posted 7 years ago

“The website was easy to use and had plenty of information. I was expecting to pay a deposit online when booking made but instead received a message to say they would be in touch to confirm the booking - they called promptly the next morning and were very helpful. As soon as the booking was confirmed an email came through with all the information. A great service.”

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Posted 7 years ago

“Very quick, easy and efficient service. Booking took no time at all.”

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Posted 7 years ago

“Very quick, pleasant and efficient service in making my booking.”

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Posted 7 years ago

“very friendly,helpful and informative”

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Posted 7 years ago

“Very friendly and knowledgable”

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Posted 7 years ago

“Very easy online booking form to complete, followed by a very helpful 'actual human being' calling to complete the booking. All done in no time at all. Plenty of information to hand should we need it.”

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Posted 7 years ago

“Superb knowledgeable and friendly service. Thank you.”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews