Waterways Holidays Ltd Reviews

4.9 Rating 4,483 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,483 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient. Thanks.”

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Posted 9 years ago

“Nigel was very helpful and guided us in the right way. Was a very helpful man. THANK YOU .”

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Posted 9 years ago

“Great, quick service. Easy to book and helpful staff.”

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Posted 9 years ago

“Nigel was very pleasant and helpful to talk to on the phone and everything went smoothly with the booking process.”

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Posted 9 years ago

“Lady I spoke to was very kind and helpful, and guided me through the booking process.”

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Posted 9 years ago

“Very pleased with the service and responce we recieved”

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Posted 9 years ago

“Friendly and very helpful.”

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Posted 9 years ago

“Excellent customer service from willing, helpful and friendly staff, thank you.”

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Posted 9 years ago

“very simple got all answers to questions lovely lady very pleasant thanks”

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Posted 9 years ago

“The lady who answered my call was very helpful, friendly and competent”

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Posted 9 years ago

“Excellent booking experience. No fuss, and a friendly voice.”

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Posted 9 years ago

“Quick, easy, friendly service. Can't wait to get on the water!!!!”

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Posted 9 years ago

“Very helpful and informative. We have never been boating before so we know nothing. I had many questions and all were answered fine with a bit of humour here and there which made us feel well looked after. We just hope we picked a good week for weather and we dont sink ! ???? Many thanks.”

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Posted 9 years ago

“The booking experience was very good. I spoke to 3 different people in the office with various questions and all were extremely friendly and knowledgable. The follow up confirmation, guides and receipt came swiftly. Looking forward to meeting the staff and 'Holly' the boat. Penny”

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Posted 9 years ago

“I started to complete my booking for a boat on the Eastwood site in the evening and through my own fault got mixed up with my card confirmation password and closed the booking incomplete. I restarted that evening and somehow got diverted on to the Waterways site and it was a lot simpler to complete the application for the boat and the next morning I had email confirmation followed by a phone call to arrange payment. At the same time I obtained confirmation the boat I had chosen was the best for me and an insight into the hire company which made me feel good.”

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Posted 9 years ago

“Straightforward, with the minimum of fuss. Recommended”

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Posted 9 years ago

“My first choice was not available, but the office staff quickly gave me several other options and were very helpful even although my holiday needs were complicated. I am now happily booked with a suitable holiday.”

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Posted 9 years ago

“I made my booking by telephone rather than on line as I had a couple of questions. The lady handling the call was extremely helpful and I quickly gained the impression that this was a really well run organisation. Can't wait for August for our holiday!”

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Posted 9 years ago

“Very helpful and very informative”

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Posted 9 years ago

“Very very nice and helpful Booking was a pleasant and easy experience ! Thank you”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,483 reviews