Waterways Holidays Ltd Reviews

4.9 Rating 4,447 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,447 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 30th July 2022

Janine Hudson

Waterways Holidays Ltd 5 star review on 7th July 2022

Mr Moat

Waterways Holidays Ltd 5 star review on 19th April 2022

Anonymous

Waterways Holidays Ltd 3 star review on 16th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Abbie was very helpfull and professional and gave me a lot of confidence in dealing with a hopefully trustworthy company.”

Helpful Report

Posted 2 months ago

“I booked as the staff were good, and reassured me with the answers to my questions.”

Helpful Report

Posted 2 months ago

“Handy website, friendly personell”

Helpful Report

Posted 2 months ago

“Very quick response to my questions. Very friendly, polite and helpful. Have now booked.”

Helpful Report

Posted 2 months ago

“Very professional and friendly staff which made it easy to book a weekend break. The two staff I spoke to were very knowledgeable and helpful. Looking forward to the experience now.”

Helpful Report

Posted 2 months ago

“I had a lot of silly questions to be honest! And yet, every single one was answered beautifully with the voice of experience and reassurance. Really top class booking experience.”

Helpful Report

Posted 2 months ago

“Good experience. The lady who rang me to confirm the booking was excellent. The website however is tedious - could do with better filters and the facility to bookmark. Twice I lost the boat we'd been looking at (and never found it again)”

Helpful Report

Posted 5 months ago

Thank you for your feedback. We are always looking to improve our website - any useful filters you would like us to add please email web@waterwaysholidays.com. I hope you have a lovely holiday.

Posted 5 months ago

“Magical relaxed weekend.”

Helpful Report

Posted 5 months ago

“Very helpful staff went above and beyond”

Helpful Report

Posted 6 months ago

Thank you Mr Claxton. Have a wonderful holiday

Posted 6 months ago

“An excellent booking set up; quickly dealt with a booked by very friendly staff. A super holiday followed. I will definitely using Waterways Holidays again”

Helpful Report

Posted 6 months ago

So pleased that you really enjoyed your holiday 😀. Thank you for taking the time to leave us your feedback Miss Forster

Posted 6 months ago

“Easy to book straight forward no problems encountered”

Helpful Report

Posted 6 months ago

Thank you so much for your 5 star review Mr Hill

Posted 6 months ago

“had an online chat with Trudi first of all who answered the questions I needed to ask with regards to the Boat and booking. I then rang and spoke to Trudi and booked the Burslem Boat for myself and other family members. Trudi was very helpful and she knew exactly what we wanted and had the experience to answer any questions we asked as we are novices .”

Helpful Report

Posted 6 months ago

“We made a reservation and had a email back to say someone would call ASAP. A Heather did call it was a simple process booking she was very friendly and helpful great service.”

Helpful Report

Posted 8 months ago

“No problems. Wywern were exellent.”

Helpful Report

Posted 8 months ago

“Booked my holiday on line and was called to explain details and take payment. I asked a few questions and was given answers by a very informative person. Great experience”

Helpful Report

Posted 8 months ago

“Great fun!”

Helpful Report

Posted 9 months ago

Thank you for your 5 star review Mr Bateson.

Posted 9 months ago

“Simple booking process, efficient and friendly response”

Helpful Report

Posted 9 months ago

Thank you for your kind review Mrs Williams.

Posted 9 months ago

“We live in NZ so booking a trip in English pounds was a bit daunting. However, the team at Waterways answered all our questions from can we store our suitcases as travelling around Europe to access to teatowels, towels and dishcloths. We have now paid half of the cost and look forward to travelling to England and experiencing the English way of life on a canal boat.”

Helpful Report

Posted 9 months ago

Thank you so much for your lovely feedback Mrs Donaldson. We hope that you really enjoy your visit to the UK and especially your canal boat holiday.

Posted 9 months ago

“Mark was very good at explaining most helpful.”

Helpful Report

Posted 9 months ago

“Very happy with the out come”

Helpful Report

Posted 9 months ago

Waterways Holidays Ltd is rated 4.9 based on 4,447 reviews