Waterways Holidays Ltd Reviews

4.9 Rating 4,545 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,545 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response to e mail very efficient service”

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Posted 12 years ago

“The booking process was smooth, but nowadays I would prefer that the booking was seamless all via the internet and did not involve confirmatory phone calls.”

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Posted 12 years ago

“Easy to use website, very rapid response to initial enquiry and very professional in dealing with the booking.”

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Posted 12 years ago

“I found it a bit strange that we didn't need to input our payment details when we completed the booking form. However the following day a lady rang who was very friendly and answered all my questions and then took our payment details. So all round good experience.”

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Posted 12 years ago

“Very efficient. Many thanks.”

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Posted 12 years ago

“The online booking system was straightforward and easy to understand. Contacting the office subsequently for confirmation of the booking and some additional information, I found the staff very helpful, friendly and efficient. If the holiday itself goes as smoothly as the booking process I shall be delighted.”

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Posted 12 years ago

“The person I spoke to on the phone was very helpful. They gave me plenty of options of different routes to take on the canal. Overall I am very pleased with the service I have received from this company”

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Posted 12 years ago

“Easy, enthusiastic response, good info. Better than anticipated!”

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Posted 12 years ago

“very smooth booking process and paperwork arrived promptly.”

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Posted 12 years ago

“when i booked it on line, they rang me back witih 3 hours and 2 days later got all the paperwork.”

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Posted 12 years ago

“well so far only booked but not experienced , but I have to say when booking the staff could not have been more helpful or kind . Explained down to the last detail the expectations and even the local shopping areas. If the holiday is a fraction of the service then I am well impressed”

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Posted 12 years ago

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Posted 12 years ago

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Posted 12 years ago

“Excellent service, lady on the phone couldn't have been more helpful. Hope my holiday is just as good.”

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Posted 12 years ago

“A good booking experience a pleasant and helpful member of the booking staff”

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Posted 12 years ago

“Staff very knowledgeably and helpful having used the boats themselves. Waterways Holidays act as agents for the boat owners”

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Posted 12 years ago

“As we are novices, we particular appreciated the very kind assistance and advice that we received from an extremely helpful gentleman when we telephoned the office on Monday. We can only hope that the Boat and the Holiday matches up to that standard.”

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Posted 12 years ago

“Excellent service. Everything explained clearly, politely and efficiently. Can't think of a way it could have been better. Well done.”

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Posted 12 years ago

“Very helpful”

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Posted 12 years ago

“Easy and quick!! Excellent service, couldn't of asked for more...”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,545 reviews