Waterways Holidays Ltd Reviews

4.9 Rating 4,545 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,545 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy website. Reserved online and received a call back the next day. The lady who called was very good. Very professional and friendly service. I have had many boating holidays on the Norfolk Broads. We will certainly look to us waterways again in the future.”

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Posted 12 years ago

“Easy to book & friendly staff on the phone”

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Posted 12 years ago

“The website was easy to use and and I soon established the boat and the starting point that fitted my criteria. I booked over phone and the booking person was very helpful, patient and friendly. The ease of booking made the experience very pleasant.”

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Posted 12 years ago

“From the initial request for further information and to the actual booking itself we had fantastic and very quick and efficient service.”

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Posted 12 years ago

“Helpful and friendly with good knowledge of options and routes for holiday”

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Posted 12 years ago

“S”

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Posted 12 years ago

“We found the booking experience with Waterways holidays first class. A very quick response to telephone enquiries (no hanging on forever) and a very efficient and friendly staff.”

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Posted 12 years ago

“Excellent process. Website is very easy to use and I also phoned up beforehand and spoke to Dawn (I think that was the ladies name) to ask a couple of questions. She was so helpful and clear in her guidance. Once booked, I received a phone call from Abbie informing me of what I had to do next. The process of confirming and paying was also excellent. I am delighted with the service all round, especially the staff who were most helpful and informative. Many thanks indeed.”

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Posted 12 years ago

“It was a great holiday. The boat was so well equipped and prepared. The staff were incredibly helpful and friendly; we thoroughly enjoyed ourselves and will definately use this company again at some stage in the future.”

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Posted 12 years ago

“very helpful response to all our questions from friendly staff,nothing too much trouble for them.a pleasure to deal with this company”

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Posted 12 years ago

“Very helpful and friendly”

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Posted 12 years ago

“Stared by booking online with no problem - website easy to follow. I was contacted within the short timescale given by telephone. Spoke on two separate occasions and both people were helpful and very pleasant. Email confirmation arrived both from the hirer and Waterways Holidays within 48 hours with very precise and easy to understand information.”

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Posted 12 years ago

“The web site was very easy to navigate and find the right boat, the photos, 360 videos were great to get a feel of the interior. Once the booking was sent, it was the following day that I had a phone call to clarify the booking and make the deposit. In fact we were out for the day and I made the deposit while I was sat drinking coffee overlooking A lake. Email confirmation both from waterways and the boat company followed and we are now ready for the holiday (after paying the final amount in a few weeks time).”

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Posted 12 years ago

“I've contacted here to book my boat just approx. 30 hours before my hiring. But this company helped me very kindly and everything went smoothly. I could start and enjoy my Easter holiday without any troubles.”

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Posted 12 years ago

“Booked holiday over the web and received a call back to confirm receipt of booking. Rang them back once all party had confirmed dates OK and dealt with Nigel who was lovely! Very easy to make deposit payment and confirmation e-mail with all booking details arrived within a few minutes. I had no problems at all booking my holiday and think if I had, there would not have been any issue in resolving it. I would have no hesitation in booking via Waterways Holidays again.”

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Posted 12 years ago

“Our first visit to the waterways site, and we found them to be very helpful and pleasant, our booking dealt with no problem p kaye”

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Posted 12 years ago

“Fantastic service, as first timers we were unsure about the best place to visit and we were advised to start at Linden by the sales rep at Waterways. We had a great time, the information she gave us was invaluable and it was the best place for us. Very friendly staff, very easy to book, no trouble at all, Email confirmation immediately with all the information needed attached to the email. We will be having a boating holiday and will be using Waterways.”

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Posted 12 years ago

“Very friendly and polite.”

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Posted 12 years ago

“I was very impressed with the service on the phone and on the internet. looking forward to my holiday. found the member of staff I spoke to very helpful”

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Posted 12 years ago

“Very helpful and prompt response when asked for. No difficulties so far to date. We are looking forward to another holiday afloat.”

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Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,545 reviews