Waterways Holidays Ltd Reviews

4.9 Rating 4,455 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so far its been great but all i have done is book so far”

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Posted 7 years ago

“Spoke to Abbie on the phone and found her to be very polite and made a good efficient booking. We received our holiday conformation the very next day so a complete thumbs up from us.”

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Posted 7 years ago

“The lady on the phone gave me loads of information on what sort of route I could take in the timespan of the boat rental. she seemed to really care about the customer . only sorry I forgot her name”

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Posted 7 years ago

“When I rang I was greeted by the friendly voice of Dawn. She discussed options, explained things clearly, and answered my questions efficiently.”

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Posted 7 years ago

“It was really easy to book our holiday and then pay our deposit. The waterways staff are very helpful and were able to answer all of my questions we have used them 6 times and there has never been any problems”

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Posted 7 years ago

“Ease of booking, and great route advise”

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Posted 7 years ago

“You answered our request very promptly and the booking was made very easy. The young lady who dealt with it was very efficient, friendly and helpful. This is very reassuring as it shows how much you value people's custom.”

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Posted 7 years ago

“The process of booking was very straightforward and clear. We had plenty of information beforehand which helped us make an informed choice. The phone confirmation we received was very helpful as we were able to ask some questions directly to one of the team. The lady who dealt with us was very professional and charming and we felt reassured that we had made the right decision at this stage.”

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Posted 7 years ago

“Very informative representative. Easy to use website.”

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Posted 7 years ago

“Booking was smooth - hope the waters are too . Looking forward to September 2018”

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Posted 7 years ago

“Trudi answered all our questions, made us feel very welcome and valued”

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Posted 7 years ago

“The web site was very well laid out and being able to select a starting place was very convenient as this saved scrolling through too many options. The on-line booking was very easy and the follow up phone call from "waterways holidays" was very prompt and friendly.”

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Posted 7 years ago

“Very happy and friendly staff”

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Posted 7 years ago

“very polite and freindly young lady on the telephone. Holiday booking went through smoothly and quickly.”

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Posted 7 years ago

“The process of booking online was simple. The final part of the process required speaking with a member of their customer services department (Zoe). This was simple and hassle free. Zoe was most helpful and obliging when a change of dates had to be made. All in all, very satisfied.”

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Posted 7 years ago

“very good did what said the would”

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Posted 7 years ago

“Efficient and easy to deal with. Looking forward to our holiday now.”

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Posted 7 years ago

“Excellent chat on the phone. Happy person on the other end who made the process enjoyable”

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Posted 7 years ago

“Very smooth booking”

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Posted 7 years ago

“Very helpful. Excellent service. We can not wait for our holiday”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,455 reviews