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Waterways Holidays Ltd Reviews

4.9 Rating 4,455 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,455 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Waterways Holidays Ltd Reviews

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
so far its been great but all i have done is book so far
Helpful Report
Posted 7 years ago
Spoke to Abbie on the phone and found her to be very polite and made a good efficient booking. We received our holiday conformation the very next day so a complete thumbs up from us.
Helpful Report
Posted 7 years ago
The lady on the phone gave me loads of information on what sort of route I could take in the timespan of the boat rental. she seemed to really care about the customer . only sorry I forgot her name
Helpful Report
Posted 7 years ago
When I rang I was greeted by the friendly voice of Dawn. She discussed options, explained things clearly, and answered my questions efficiently.
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Posted 7 years ago
It was really easy to book our holiday and then pay our deposit. The waterways staff are very helpful and were able to answer all of my questions we have used them 6 times and there has never been any problems
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Posted 7 years ago
Ease of booking, and great route advise
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Posted 7 years ago
You answered our request very promptly and the booking was made very easy. The young lady who dealt with it was very efficient, friendly and helpful. This is very reassuring as it shows how much you value people's custom.
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Posted 7 years ago
The process of booking was very straightforward and clear. We had plenty of information beforehand which helped us make an informed choice. The phone confirmation we received was very helpful as we were able to ask some questions directly to one of the team. The lady who dealt with us was very professional and charming and we felt reassured that we had made the right decision at this stage.
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Posted 7 years ago
Very informative representative. Easy to use website.
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Posted 7 years ago
Booking was smooth - hope the waters are too . Looking forward to September 2018
Helpful Report
Posted 7 years ago
Trudi answered all our questions, made us feel very welcome and valued
Helpful Report
Posted 7 years ago
The web site was very well laid out and being able to select a starting place was very convenient as this saved scrolling through too many options. The on-line booking was very easy and the follow up phone call from "waterways holidays" was very prompt and friendly.
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Posted 7 years ago
Very happy and friendly staff
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Posted 7 years ago
very polite and freindly young lady on the telephone. Holiday booking went through smoothly and quickly.
Helpful Report
Posted 7 years ago
The process of booking online was simple. The final part of the process required speaking with a member of their customer services department (Zoe). This was simple and hassle free. Zoe was most helpful and obliging when a change of dates had to be made. All in all, very satisfied.
Helpful Report
Posted 7 years ago
very good did what said the would
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Posted 7 years ago
Efficient and easy to deal with. Looking forward to our holiday now.
Helpful Report
Posted 7 years ago
Excellent chat on the phone. Happy person on the other end who made the process enjoyable
Helpful Report
Posted 7 years ago
Very smooth booking
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Posted 7 years ago
Very helpful. Excellent service. We can not wait for our holiday
Helpful Report
Posted 7 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,455 reviews