Waterways Holidays Ltd Reviews

4.9 Rating 4,455 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trudi was awesome. She gave me good advise and the quote etc came through the next morning. All ready for our holiday”

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Posted 7 years ago

“Very informative friendly, booking staff. Answered all my questions clearly and offered help if needed.”

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Posted 7 years ago

“No fuss. Replied and booked all within half an hour. Nice chatty (but not too much) lady”

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Posted 7 years ago

“answered all our questions, seemed knowledgeable & well informed, as we are travelling from holland & Germany offered to arrange towels on board. very thoughtful.”

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Posted 7 years ago

“Really friendly customer service , explained everything well about what to expect and seemed genuinely happy that we had booked through them and wished us a good weekend away”

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Posted 7 years ago

“We booked our mini break at the weekend for in a few months timrs. Obviously found details on line however I must say when speaking to a member of staff on Saturday and then another member of staff on Sunday to finalise they could not of been any more helpful professional and friendly people .”

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Posted 7 years ago

“Seems to be just what we wanted. thanks Terry Bench”

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Posted 7 years ago

“Very helpful many thanks”

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Posted 7 years ago

“Excellent friendly service received, operative most knowledgeable on all aspects of queries. Highly recommend looking forward to the actual break in itself. Keep up the good work.”

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Posted 7 years ago

“Spoke to a very helpful lady called Heather. Answered all our questions and was very patient.”

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Posted 7 years ago

“Called me back within 10 mins of online reservation. The customer service was excellent. Chatty, friendly yet professional”

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Posted 7 years ago

“Fast efficient service.”

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Posted 7 years ago

“Very helpful and informative sales person”

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Posted 7 years ago

“Professional prompt service from Trudi, very helpful, caring and informative, thank you for the 5 star service.”

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Posted 7 years ago

“Very prompt response to our reservation confirming our booking. Trudi was very friendly and professional. Very happy with Waterways Holidays. Thank you. Susan Malirsh Booking reference 119007”

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Posted 7 years ago

“Staff so helpful”

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Posted 7 years ago

“The lady I spoke to was very clear about what our boat is equipped with.”

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Posted 7 years ago

“Website easy to use and prompt call back”

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Posted 7 years ago

“Very friendly and knowledgeable call centre staff, who made the booking process easy to navigate. We can’t wait for our holiday!”

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Posted 7 years ago

“Really quick, simple and easy to book, plan and confirm exactly what we wanted!”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,455 reviews