Waterways Holidays Ltd Reviews

4.9 Rating 4,432 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,432 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 30th July 2022

Janine Hudson

Waterways Holidays Ltd 5 star review on 7th July 2022

Mr Moat

Waterways Holidays Ltd 5 star review on 19th April 2022

Anonymous

Waterways Holidays Ltd 3 star review on 16th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice webpage, good communication, only downside so far is missing secure payment”

Helpful Report

Posted 8 years ago

“I have only just booked my first canal holiday and the only comment, other than praise for a most efficient booking assistant, is that there is little mention of the number of locks encountered on any stretch of waterway. This is of no help.”

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Posted 8 years ago

“Easy and informative”

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Posted 8 years ago

“Only issue I had was the fact of not knowing exactly who your dealing with. Booking with one outfit, paying to another and then forwarding one confirmation to yet another branch. All just a little confusing but manageable. Other than that no complaints”

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Posted 8 years ago

“Very helpful staff”

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Posted 8 years ago

“Good experience quick and easy procedure thank you”

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Posted 8 years ago

“everyone i spoke to were helpfull, with everything i needed to no”

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Posted 8 years ago

“Enquiry on-line, got back to me very promptly, nice pleasant lady called me back, all went well”

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Posted 8 years ago

“Nice and quick no hassle good job”

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Posted 8 years ago

“Easy to reserve boat. Good communication”

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Posted 8 years ago

“Website is a little difficult to get around but used to it , we ,a aged ok. The following day we telephoned to pay and the staff were very helpful and the booking was confirmed easily.”

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Posted 8 years ago

“Very helpful and knowledgable staff.”

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Posted 8 years ago

“The Desktop website and booking system are great, after placing the order someone called me within 10 minutes to take payment and advise me on the details of the holiday. The mobile site ( Whilst still adequate) could do with more search critera, such as a filter on price, relevence, length of boat.”

Helpful Report

Posted 8 years ago

Dear Mr Jones. Many thanks for your feedback on Waterways Holidays mobile site and thank you for your suggested enhancements. We have now added a full sort function to the mobile site holiday results and look at improving our mobile site even further in due course. Once again, thank you for taking the time to help us improve the service we provide for our customers and we wish you a great boating holiday!

Posted 8 years ago

“Easy booking process with clear instructions and quick feedback. Presentation could be clearer; bigger pictures and maybe a map search as opposed to list.”

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Posted 8 years ago

“I was delt with prompt by phone. The young lady at the other end was very pleasant and helpful with my booking.”

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Posted 8 years ago

“I found the booking process easy and efficient. When confirming and paying my deposit I found Gemma to be very friendly and knowledgeable about Braunston and the surrounding area.We are looking forward to our holiday and hope that we will have sunshine this year.”

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Posted 8 years ago

“All fine. Would be even better if could complete booking online rather than just reserving and then having to phone”

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Posted 8 years ago

“Great site and very helpful Now looking forward to the holiday”

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Posted 8 years ago

“Very friendly staff who provided detailed explanation of the breakdown of charges. Also provided up to date information regarding works on the proposed holiday routes. I look forward to meeting the staff at the boatyard. Thank you Iain Denholm”

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Posted 8 years ago

“It was easy to call in through skype, especially because I was calling from the Netherlands”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,432 reviews