Waterways Holidays Ltd Reviews

4.9 Rating 4,455 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response, good information provided”

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Posted 9 years ago

“very good service very helpfull”

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Posted 9 years ago

“Prompt and friendly , very polite, clear instructions, kept me up to date, overall a smooth easy operation. Regards Jonathan”

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Posted 9 years ago

“Good website. Excellent sales staff, not pushy just polite, informative and professional”

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Posted 9 years ago

“I picked the boat from the web site, which wad very clear and easy to navigate. I filled in the details of our party and clicked on the "Book This Holiday" button, simple as that. The day after they called me back at home and went through the details with me and checked everything was OK and that was it, quick and simple. The only problem is, we have to wait while next year to go.”

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Posted 9 years ago

Dear Mr Wadsworth. Thank you for your review and I am sure that your boating holiday will be worth the wait and we wish you a great time!

Posted 9 years ago

“Easy and straightforward. Quick and efficient.”

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Posted 9 years ago

“A facility on the website to save possible holiday choices to return to and make a final decision select prior to booking would be a great enhancement unless it's already there and I didn't see it. The follow up call from Waterways to finalise the booking was very informative and the operative was very friendly and helpful. Can't wait to go on the holiday having taken a canal holiday this year for the first time.”

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Posted 9 years ago

“Quick, friendly and so easy to book, without any fuss or problems. If the holiday goes the same Can't wait to have our holiday. something for all the family to look forward to.”

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Posted 9 years ago

“The whole booking experience was very good and friendly; it was only disappointing that I could not finalise the booking on Sunday as I'd hoped. It was explained on the answerphone that the office was closed because of supporting a regatta and that is understandable, but I'd hoped to get that done at the weekend rather than have to find time at work. Nevertheless, when i did get through it was all done very efficiently and in a friendly manner.”

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Posted 9 years ago

“Very friendly and knowledgeable. Very clear on what was included and excluded.”

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Posted 9 years ago

“Very accommodating and helpful in their advice.”

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Posted 9 years ago

“Very easy to deal with, and I have no complaints, as we have just booked, and the trip isn't until April 2016. And hope it all goes as smoothly thank you staff, John Dunn”

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Posted 9 years ago

“Helpful and knowledgeable staff. But website has room for improvement - you can't sort the results (e.g. by price), "Grade pending" for every boat?!! Would be nice to show more than 10 boats per page, and you can't change the dates you are searching for without re-selecting all your other criteria again. Also it's a pity there has to be a telephone confirmation stage in the booking process.”

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Posted 9 years ago

“Website reservation worked very well and the lady who took the booking and deposit was friendly and efficient. However, it would have been far preferable to be able to go on and confirm the booking and payment via the website at the time.”

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Posted 9 years ago

“Booking procedure was quick and straightforward,member of staff was knowledgeable and helpful. only gripe was the extras like damage waiver and fuel deposit not the same as on web site that i made my initial reservation. but am looking forward to my trip.”

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Posted 9 years ago

“Abbie was helpful, friendly & knowledgeable”

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Posted 9 years ago

“Quick and easy with all the information given.”

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Posted 9 years ago

“Quik and easy - rang us the following day. Liked the safety and instruction brochure - good idea as so many folks do not know. Very satisfied thanks”

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Posted 9 years ago

“so far so good lets hope holiday lives up to its billing”

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Posted 9 years ago

“The website could do with a modernisation but one the booking was made the email and phone call confirming the booking was swift, professional and friendly - couldn't ask for more.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,455 reviews