Waterways Holidays Ltd Reviews

4.9 Rating 4,453 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,453 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site and very helpful Now looking forward to the holiday”

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Posted 9 years ago

“Very friendly staff who provided detailed explanation of the breakdown of charges. Also provided up to date information regarding works on the proposed holiday routes. I look forward to meeting the staff at the boatyard. Thank you Iain Denholm”

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Posted 9 years ago

“It was easy to call in through skype, especially because I was calling from the Netherlands”

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Posted 9 years ago

“A simple initial online process having selected dates and boat, followed by a follow up call to confirm all the details and useful information. A very friendly and knowledgable operater.”

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Posted 9 years ago

“Booking my holiday was very easy. All the information came though very quickly.”

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Posted 9 years ago

“Rang with in minutes of sending my reservation request, I didn't get the boat I initially wanted but the second was booked within minutes.”

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Posted 9 years ago

“Easy and informative website, excellent pictures and layouts, with useful route information ie bridge height and tides.”

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Posted 9 years ago

“The web-page could be improved, there where not enough options to fit our wishes when searching for a boat. Filters that is.”

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Posted 9 years ago

Dear Mr Stenstadvold. Many thanks for your feedback. The current search filters are: sort by price, location, berths, number of toilets & showers, all-inclusive, WiFi, boat length, pets permited (or not), start day & date, cruising region, individual waterway (by name), & cruising rings. We are always very keen to add more options and would welcome you suggestions which we will endeavour to add to the search. Best wishes Nigel - Waterways Holidays

Posted 9 years ago

“The lady I spoke to about my booking enquiry was very helpful and efficient. I quickly received my confirmation from both the agent and boatyard. Thank you.”

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Posted 9 years ago

“SIMPLE AND SMOOTH PROCESS WITH FIRST CLASS SERVICE”

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Posted 9 years ago

“Helpful friendly staff who were knowledgeable about the boats and the local area. Thanks, were looking forward to our visit in September.”

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Posted 9 years ago

“Booking quite easy.”

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Posted 9 years ago

“Picked the boat we wanted on-line then contacted via email which said the boat would be held for 24 hrs and then ring to confirm the next day. Waterways rang the next day but we missed it so we returned the call and spoke to a very nice lady who talked us through the booking and the boat details and paid our deposit. Also the insurance was included unlike some other company's who add it to the listed cost even when it is compulsory. So all in all very pleased with ease at which we booked our boating holiday. Rita and Larry”

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Posted 9 years ago

“Very efficient, friendly and helpful”

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Posted 9 years ago

“A very nice booking experience. The reason for 4 stars and not 5 is due to an old-fashioned fill-in form. Should have been completely online off course”

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Posted 9 years ago

“Viewing the boats was the worst job. Once the boat and trip was selected the rest was very easy. Email communication was excellent.”

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Posted 9 years ago

Many thanks for your very kind review. It is true that with so many boats available to choose from it's sometimes difficult to decide on the one that suits you best :) We wish you a wonderful holiday!

Posted 9 years ago

“A quick and easy way to find which boats are available in the area you want to holiday in.”

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Posted 9 years ago

“Really enjoyable holiday, the boat was a little tired, I think some may struggle with the toilet, but we enjoyed the holiday, it helped the weather was very good for the time of year. People along the way were always eager to help out if needed.”

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Posted 9 years ago

“All completed very quickly, with no hassle at all.”

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Posted 9 years ago

“Fairly easy to contact and book online, we would have preferred to have had the option to use Paypal Account for payment, because via our credit card we have been charged extra by our bank here in NZ in bank fees and currency conversion.”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,453 reviews