Waterways Holidays Ltd Reviews

4.9 Rating 4,455 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great site and very helpful Now looking forward to the holiday”

Helpful Report

Posted 9 years ago

“Very friendly staff who provided detailed explanation of the breakdown of charges. Also provided up to date information regarding works on the proposed holiday routes. I look forward to meeting the staff at the boatyard. Thank you Iain Denholm”

Helpful Report

Posted 9 years ago

“It was easy to call in through skype, especially because I was calling from the Netherlands”

Helpful Report

Posted 9 years ago

“A simple initial online process having selected dates and boat, followed by a follow up call to confirm all the details and useful information. A very friendly and knowledgable operater.”

Helpful Report

Posted 9 years ago

“Booking my holiday was very easy. All the information came though very quickly.”

Helpful Report

Posted 9 years ago

“Rang with in minutes of sending my reservation request, I didn't get the boat I initially wanted but the second was booked within minutes.”

Helpful Report

Posted 9 years ago

“Easy and informative website, excellent pictures and layouts, with useful route information ie bridge height and tides.”

Helpful Report

Posted 9 years ago

“The web-page could be improved, there where not enough options to fit our wishes when searching for a boat. Filters that is.”

Helpful Report

Posted 9 years ago

Dear Mr Stenstadvold. Many thanks for your feedback. The current search filters are: sort by price, location, berths, number of toilets & showers, all-inclusive, WiFi, boat length, pets permited (or not), start day & date, cruising region, individual waterway (by name), & cruising rings. We are always very keen to add more options and would welcome you suggestions which we will endeavour to add to the search. Best wishes Nigel - Waterways Holidays

Posted 9 years ago

“The lady I spoke to about my booking enquiry was very helpful and efficient. I quickly received my confirmation from both the agent and boatyard. Thank you.”

Helpful Report

Posted 9 years ago

“SIMPLE AND SMOOTH PROCESS WITH FIRST CLASS SERVICE”

Helpful Report

Posted 9 years ago

“Helpful friendly staff who were knowledgeable about the boats and the local area. Thanks, were looking forward to our visit in September.”

Helpful Report

Posted 9 years ago

“Booking quite easy.”

Helpful Report

Posted 9 years ago

“Picked the boat we wanted on-line then contacted via email which said the boat would be held for 24 hrs and then ring to confirm the next day. Waterways rang the next day but we missed it so we returned the call and spoke to a very nice lady who talked us through the booking and the boat details and paid our deposit. Also the insurance was included unlike some other company's who add it to the listed cost even when it is compulsory. So all in all very pleased with ease at which we booked our boating holiday. Rita and Larry”

Helpful Report

Posted 9 years ago

“Very efficient, friendly and helpful”

Helpful Report

Posted 9 years ago

“A very nice booking experience. The reason for 4 stars and not 5 is due to an old-fashioned fill-in form. Should have been completely online off course”

Helpful Report

Posted 9 years ago

“Viewing the boats was the worst job. Once the boat and trip was selected the rest was very easy. Email communication was excellent.”

Helpful Report

Posted 9 years ago

Many thanks for your very kind review. It is true that with so many boats available to choose from it's sometimes difficult to decide on the one that suits you best :) We wish you a wonderful holiday!

Posted 9 years ago

“A quick and easy way to find which boats are available in the area you want to holiday in.”

Helpful Report

Posted 9 years ago

“Really enjoyable holiday, the boat was a little tired, I think some may struggle with the toilet, but we enjoyed the holiday, it helped the weather was very good for the time of year. People along the way were always eager to help out if needed.”

Helpful Report

Posted 9 years ago

“All completed very quickly, with no hassle at all.”

Helpful Report

Posted 9 years ago

“Fairly easy to contact and book online, we would have preferred to have had the option to use Paypal Account for payment, because via our credit card we have been charged extra by our bank here in NZ in bank fees and currency conversion.”

Helpful Report

Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,455 reviews