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Waterways Holidays Ltd Reviews

4.9 Rating 4,453 Reviews
100 %
of reviewers recommend Waterways Holidays Ltd
4.9
Based on 4,453 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Waterways Holidays Ltd 4 star review on 15th July 2024
Ms Livengood
Waterways Holidays Ltd 5 star review on 29th June 2024
Mr Widdowson
Waterways Holidays Ltd 5 star review on 19th May 2024
Mr Sowden
Waterways Holidays Ltd 4 star review on 30th July 2022
Janine Hudson
Waterways Holidays Ltd 5 star review on 7th July 2022
Mr Moat
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
Waterways Holidays Ltd 5 star review on 19th April 2022
Anonymous
24
Anonymous
Anonymous  // 01/01/2019
Great site and very helpful Now looking forward to the holiday
Helpful Report
Posted 9 years ago
Very friendly staff who provided detailed explanation of the breakdown of charges. Also provided up to date information regarding works on the proposed holiday routes. I look forward to meeting the staff at the boatyard. Thank you Iain Denholm
Helpful Report
Posted 9 years ago
It was easy to call in through skype, especially because I was calling from the Netherlands
Helpful Report
Posted 9 years ago
A simple initial online process having selected dates and boat, followed by a follow up call to confirm all the details and useful information. A very friendly and knowledgable operater.
Helpful Report
Posted 9 years ago
Booking my holiday was very easy. All the information came though very quickly.
Helpful Report
Posted 9 years ago
Rang with in minutes of sending my reservation request, I didn't get the boat I initially wanted but the second was booked within minutes.
Helpful Report
Posted 9 years ago
Easy and informative website, excellent pictures and layouts, with useful route information ie bridge height and tides.
Helpful Report
Posted 9 years ago
The web-page could be improved, there where not enough options to fit our wishes when searching for a boat. Filters that is.
Helpful Report
Posted 9 years ago
Dear Mr Stenstadvold. Many thanks for your feedback. The current search filters are: sort by price, location, berths, number of toilets & showers, all-inclusive, WiFi, boat length, pets permited (or not), start day & date, cruising region, individual waterway (by name), & cruising rings. We are always very keen to add more options and would welcome you suggestions which we will endeavour to add to the search. Best wishes Nigel - Waterways Holidays
Posted 9 years ago
The lady I spoke to about my booking enquiry was very helpful and efficient. I quickly received my confirmation from both the agent and boatyard. Thank you.
Helpful Report
Posted 9 years ago
SIMPLE AND SMOOTH PROCESS WITH FIRST CLASS SERVICE
Helpful Report
Posted 9 years ago
Helpful friendly staff who were knowledgeable about the boats and the local area. Thanks, were looking forward to our visit in September.
Helpful Report
Posted 9 years ago
Booking quite easy.
Helpful Report
Posted 9 years ago
Picked the boat we wanted on-line then contacted via email which said the boat would be held for 24 hrs and then ring to confirm the next day. Waterways rang the next day but we missed it so we returned the call and spoke to a very nice lady who talked us through the booking and the boat details and paid our deposit. Also the insurance was included unlike some other company's who add it to the listed cost even when it is compulsory. So all in all very pleased with ease at which we booked our boating holiday. Rita and Larry
Helpful Report
Posted 9 years ago
Very efficient, friendly and helpful
Helpful Report
Posted 9 years ago
A very nice booking experience. The reason for 4 stars and not 5 is due to an old-fashioned fill-in form. Should have been completely online off course
Helpful Report
Posted 9 years ago
Viewing the boats was the worst job. Once the boat and trip was selected the rest was very easy. Email communication was excellent.
Helpful Report
Posted 9 years ago
Many thanks for your very kind review. It is true that with so many boats available to choose from it's sometimes difficult to decide on the one that suits you best :) We wish you a wonderful holiday!
Posted 9 years ago
A quick and easy way to find which boats are available in the area you want to holiday in.
Helpful Report
Posted 9 years ago
Really enjoyable holiday, the boat was a little tired, I think some may struggle with the toilet, but we enjoyed the holiday, it helped the weather was very good for the time of year. People along the way were always eager to help out if needed.
Helpful Report
Posted 9 years ago
All completed very quickly, with no hassle at all.
Helpful Report
Posted 9 years ago
Fairly easy to contact and book online, we would have preferred to have had the option to use Paypal Account for payment, because via our credit card we have been charged extra by our bank here in NZ in bank fees and currency conversion.
Helpful Report
Posted 9 years ago
Waterways Holidays Ltd is rated 4.9 based on 4,453 reviews