Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service.”

Helpful Report

Posted 7 years ago

“I booked online out oh hours. I was then contacted the next morning confirming everything with follow up confirmation emails soon after. No hassles no fuss easy to book.”

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Posted 7 years ago

“Booking agent called me back then next morning and answered all my questions. She was well informed and friendly.”

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Posted 7 years ago

“They were very patient with me when i got dates mixed up and confused them as well as myself. Their prices dont add on to dealing direct with boatyard and they cover many suppliers. They could improve their website registration and data collection. the search aspect is OK - similar to other sites, but they should have customers register so that their booking details are held online to allow automated form filling.”

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Posted 7 years ago

“Making reservation was very straight forward and confirming the booking the following day was equally easy.”

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Posted 7 years ago

“Very polite and helpful lady with booking process.”

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Posted 7 years ago

“Dawn was very helpful & had a good working knowledge of various routes to consider.”

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Posted 7 years ago

“The whole experience was very positive. Seldom have I spoken to someone as helpful, patient, pleasant and knowledgeable as Nigel. I was very impressed by the high level of customer service demonstrated over the phone. Thank you”

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Posted 7 years ago

“Hassle free easy to use website and great customer service from start to finish. I spoke to the agent over the telephone and found the lady to be very friendly, professional & showed excellent knowledge. Many thanks.”

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Posted 7 years ago

“Easy to book and fast efficient service. Lots of options available. Good info provided.”

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Posted 7 years ago

“"Adert\/info excellent, booking made easy and friendly assistance puts you into holiday mood, thank you"”

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Posted 7 years ago

“everything was straight forward apart from nowhere to add cancellation fee”

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Posted 7 years ago

“Very efficient and friendly”

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Posted 7 years ago

“Great service, very responsive”

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Posted 7 years ago

“Very helpful staff patently took the time to reserve and explain travel routes. We have a good understanding of our planned trip and what to expect. Looking forward to spending time on the waterways”

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Posted 7 years ago

“Easy to book. Staff very helpful and friendly. It's are first time hiring a barge feel a little more confident after speaking to lady from waterways.”

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Posted 7 years ago

“prompt reply and full information. I like the ability to surf multiple vendors from one site. Sort of like Expedia for narrowboats.”

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Posted 7 years ago

“They we very efficient and knowledgeable and contacted when it was agreed. made us really look forward to our holiday”

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Posted 7 years ago

“Extremely friendly and helpful and full of knowledge about the canals.”

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Posted 7 years ago

“Seemed business like so far.”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews