Waterways Holidays Ltd Reviews

4.9 Rating 4,483 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,483 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient and totally clear.”

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Posted 8 years ago

“We always find Waterways Holidays very helpful and the staff are friendly and willing to answer all questions.”

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Posted 8 years ago

“Very pleasant staff Also very knowledgeable”

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Posted 8 years ago

“I immediately felt at ease booking my holiday on the phone. I could have done it online but prefer the personal touch. I used the live chat on website for any queries which were promptly resolved. Friendly and efficient staff who clearly wanted me to enjoy my holiday on one of their boats.”

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Posted 8 years ago

“helpful and friendly, were able to answer a query I had before I made the final online booking. Quick and efficient service.”

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Posted 8 years ago

“Excellent information and very easy to deal with.”

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Posted 8 years ago

“Very easy to use website and when I rang the following morning to confirm the booking and pay, the advisor was very helpful and explained everything clearly.”

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Posted 8 years ago

“Very helpful and enthusiastic - especially when I said that it was our first time on The Broads!”

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Posted 8 years ago

“My booking was handled by Lesley who was very friendly and attentive to our holiday needs. I was impressed that she had personal knowledge of the boat we had chosen to hire and provided some great information that should ensure we make the most of the boat and experience. She was enthusiastic and personal in her approach and provided the sort of service we see less of today. Many thanks.”

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Posted 8 years ago

“I spoke to Leslie regarding my booking and found her to be very informative regarding my booking details and the local area around the broads. She informed me of various places of interest to visit during our time on the boat, along with details of local villages and towns. I found Leslie most helpful on all aspects of my booking. Yours Terry Gimson”

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Posted 8 years ago

“Trudi who I spoke to was helpful, polite and friendly. The whole process was stress free and the information came through really quickly, I would recommend Waterways holidays to family and friends.”

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Posted 8 years ago

“Very easy to arrange, with extremely helpful staff thank you”

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Posted 8 years ago

“Easy to book and friendly, helpful customer service.”

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Posted 8 years ago

“Prompt responses, good helpful information conveyed at the first request. Upon follow-on conversations they remembered the prior so no need to retrace steps etc. Also offered some helpful suggestions that were unsolicited. I wish all reservation systems were this efficient.”

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Posted 8 years ago

“Very good and very knowledgeable”

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Posted 8 years ago

“The whole process was faultless and staff very friendly”

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Posted 8 years ago

“Very professional, very polite. Well done!!!”

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Posted 8 years ago

“Everything went so well and Trudy, who handled my booking was quite lovely. I was very pleased with the whole process.”

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Posted 8 years ago

“Very quick and easy to book - had a very friendly member of your team sort me out in (I think) less than 5 minutes! Looking forward to the trip!”

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Posted 8 years ago

“A very pleasant and easy transaction.”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,483 reviews