Waterways Holidays Ltd Reviews

4.9 Rating 4,516 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,516 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with via phone and email after a bank holiday very efficient . Given different options for holiday . Excellent communications and appropriate info supplied ie. How to get to site , canal and river info re narrow boats . Very happy as most of this done while I was out and about . Nothing too much trouble”

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Posted 3 days ago

“Always easy to book lovely staff thanks”

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Posted 1 week ago

“Pleased with the way they personalised our booking.”

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Posted 2 weeks ago

“Very easy and all my questions were answered in a timely manner.”

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Posted 2 weeks ago

“First time booking a Narrowboat holiday. Booked the boat at 22.00 at night ,at 9.30 the following morning ,a phone call to confirm the booking and everything explained. Boatyard confirmed payment was made Nothing to much trouble,first class service”

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Posted 2 weeks ago

“Very helpful when booking, looking forward to going”

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Posted 4 weeks ago

“Very quick efficient service for reserving my holiday. The person I had on the telephone, Trudy?, was lovely and very amicable.”

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Posted 1 month ago

“Very fast and easy booking process. Staff and very friendly and informative.”

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Posted 1 month ago

“Very helpful, excellent service”

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Posted 1 month ago

“I had trouble with the.website paying and the lady the rang to help made it easy”

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Posted 3 months ago

Thank you for your review - I am happy to hear that we were able to assist you with your booking and I hope you have an enjoyable holiday.

Posted 3 months ago

“I found Waterways Holidays very easy to deal with. They were always quick to respond to our questions. They provided all of the information we needed. I would use Waterways Holidays again for our next adventure.”

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Posted 3 months ago

Thank you so much for your kind feedback and we look forward to helping you plan your next boating adventure!

Posted 3 months ago

“Real friendly people, no trouble rescheduling a call and good humor and reassurance.”

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Posted 3 months ago

“Very helpful & friendly staff, 10/10”

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Posted 3 months ago

“Very helpful lady when booking by phone.”

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Posted 3 months ago

“I have recently booked a summer break with waterways holidays and I was presently surprised with how simple the process was. The waterways rep was very helpful and discussed the various options available and answered all of the questions that I had in a timely and competent manner. Thanks to all concerned.”

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Posted 3 months ago

“Easy process of booking with informative website. Received call from them next working day for deposit. Call handler attentive to questions and passed request on parking over to boatyard. All good so far.”

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Posted 3 months ago

“We had a bit of a problem booking, because the first three boats we found online were unavailable. But the staff was very accommodating and helpful so all went well in the end. Next time we will make sure that what we book is confirmed before booking our flights. Very much looking forward to our holiday and hoping to be able to do the waterways we choose.”

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Posted 3 months ago

“Very simple booking process which is speedy and efficient followed up by lots of useful information. This gives me confidence that the boat will be fine and support staff will ensure we have a great holiday.”

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Posted 4 months ago

“Very easy to book,very knowledgeable member of staff, answered all my questions very user friendly.”

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Posted 4 months ago

“Excellent customer service, everyone was really helpful from the booking team to the staff at the boat yard. Highly recommend using Waterways holidays.”

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Posted 8 months ago

Waterways Holidays Ltd is rated 4.9 based on 4,516 reviews