Waterways Holidays Ltd Reviews

4.9 Rating 4,524 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,524 reviews

Customer Service
Communication Channels	Telephone, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

Write Your review

Tell us how Waterways Holidays Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very helpful and nice and quick had all the info required”

Helpful Report

Posted 12 years ago

“The information on the website was accurate and the booking process easy. We shall certainly use this company again.”

Helpful Report

Posted 12 years ago

“Quick replies to my emails, thank you”

Helpful Report

Posted 12 years ago

“I like the idea of gathering basic info online but finalising the arrangements over the phone. It was a pleasant surprise to talk to a real person, and a friendly, helpful and competent one too, who spoke as if not simply going through a checklist but responded confidently to my remarks and questions. Filled me with confidence and was an experience in marked contrast with my partner's attempts this morning to book a ferry crossing with Wightlink. Online booking stumbled over the absence of some sort of password and even a telephone conversation with (?) customer service (?) failed to break the logjam. We have used another company.”

Helpful Report

Posted 12 years ago

“Very friendly, efficient and informative.”

Helpful Report

Posted 12 years ago

“Good staff easy to book”

Helpful Report

Posted 12 years ago

“Very courteous service and nice to”

Helpful Report

Posted 12 years ago

“Very courteous service and nice to feel sense”

Helpful Report

Posted 12 years ago

“Very courteous service and nice to feel sense of importance as a customer.”

Helpful Report

Posted 12 years ago

“Very courteous a”

Helpful Report

Posted 12 years ago

“Very courteous service and nice to feel sense of importance”

Helpful Report

Posted 12 years ago

“Very courteous service and nice to feel sense of importance as a customeg”

Helpful Report

Posted 12 years ago

“Very easy, very friendly, good staff and hopefully a good holiday”

Helpful Report

Posted 12 years ago

“A very prompt response to my online query and in less than 24 hours the trip was fully booked with fine details right down to the exact boat we'd be hiring; what we should bring in addition and how to find the boat yard all supplied. Nothing was too much trouble and it was a real pleasure to deal with them. Incredibly efficient and customer centric service provided.”

Helpful Report

Posted 12 years ago

“After looking on the web site for a reasonably priced holiday, I found a suitable boat but needed to ask a few questions. I rang Gemma late one afternoon and she was very helpful in sorting out the queries and taking the booking. I was very impressed with the service and would have no hesitation in recommending waterways holidays to friends and family”

Helpful Report

Posted 12 years ago

“The lady on the phone was most helpful, very professional with a friendly manner. The booking process was easy and a pleasant experience.”

Helpful Report

Posted 12 years ago

“Everything was easy and simple all aspects were covered and impressed with the polite and courteous phone Call with the booking agent”

Helpful Report

Posted 12 years ago

“Looking for a short break with the family, we decided on a canal break, after looking on the internet we came across waterways holidays which surpassed all our needs. Service was efficient,friendly and stress free. Can't wait for the holiday to begin if it's as good as the booking process it will be perfect.”

Helpful Report

Posted 12 years ago

“Customer service very friendly, making the whole experience a pleasure. Excellent service, Thank you.”

Helpful Report

Posted 12 years ago

“The process was straightforward online and we were able to confirm booking and payment by phone within 24 hours. It was a welcome change to be able to speak to someone and not have to rely on a computer programme. The holiday was a great success and we would book with Black Prince again.”

Helpful Report

Posted 12 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,524 reviews