Waterways Holidays Ltd Reviews

4.9 Rating 4,540 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,540 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick replies to my emails, thank you”

Helpful Report

Posted 11 years ago

“I like the idea of gathering basic info online but finalising the arrangements over the phone. It was a pleasant surprise to talk to a real person, and a friendly, helpful and competent one too, who spoke as if not simply going through a checklist but responded confidently to my remarks and questions. Filled me with confidence and was an experience in marked contrast with my partner's attempts this morning to book a ferry crossing with Wightlink. Online booking stumbled over the absence of some sort of password and even a telephone conversation with (?) customer service (?) failed to break the logjam. We have used another company.”

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Posted 11 years ago

“Very friendly, efficient and informative.”

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Posted 11 years ago

“Good staff easy to book”

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Posted 11 years ago

“Very courteous service and nice to”

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Posted 11 years ago

“Very courteous service and nice to feel sense”

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Posted 11 years ago

“Very courteous service and nice to feel sense of importance as a customer.”

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Posted 11 years ago

“Very courteous a”

Helpful Report

Posted 11 years ago

“Very courteous service and nice to feel sense of importance”

Helpful Report

Posted 11 years ago

“Very courteous service and nice to feel sense of importance as a customeg”

Helpful Report

Posted 11 years ago

“Very easy, very friendly, good staff and hopefully a good holiday”

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Posted 11 years ago

“A very prompt response to my online query and in less than 24 hours the trip was fully booked with fine details right down to the exact boat we'd be hiring; what we should bring in addition and how to find the boat yard all supplied. Nothing was too much trouble and it was a real pleasure to deal with them. Incredibly efficient and customer centric service provided.”

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Posted 11 years ago

“After looking on the web site for a reasonably priced holiday, I found a suitable boat but needed to ask a few questions. I rang Gemma late one afternoon and she was very helpful in sorting out the queries and taking the booking. I was very impressed with the service and would have no hesitation in recommending waterways holidays to friends and family”

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Posted 11 years ago

“The lady on the phone was most helpful, very professional with a friendly manner. The booking process was easy and a pleasant experience.”

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Posted 11 years ago

“Everything was easy and simple all aspects were covered and impressed with the polite and courteous phone Call with the booking agent”

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Posted 11 years ago

“Looking for a short break with the family, we decided on a canal break, after looking on the internet we came across waterways holidays which surpassed all our needs. Service was efficient,friendly and stress free. Can't wait for the holiday to begin if it's as good as the booking process it will be perfect.”

Helpful Report

Posted 11 years ago

“Customer service very friendly, making the whole experience a pleasure. Excellent service, Thank you.”

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Posted 11 years ago

“The process was straightforward online and we were able to confirm booking and payment by phone within 24 hours. It was a welcome change to be able to speak to someone and not have to rely on a computer programme. The holiday was a great success and we would book with Black Prince again.”

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Posted 11 years ago

“Easy to navigate website. We were contacted promptly after completing the online booking request and also received our booking information quickly”

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Posted 11 years ago

“Abbie dealt with my booking and she was really helpful and efficient.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,540 reviews