Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasant lady phoned me and was very knowledgeable and answered all my questions so all in all a very good experience”

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Posted 7 years ago

“Quick efficient service”

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Posted 7 years ago

“Very prompt telephone response. Helpful with booking process and answering all questions and with good advice. Quick email followup and further valuable advice on what to pack. Initial contact via the internet also worked very well. Allround a good experience and we are lkely to use you again.”

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Posted 7 years ago

“Knowing about the route we plan to take”

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Posted 7 years ago

“I very much liked the fact I got to speak to somebody to make the booking. It made a refreshing change rather than use an automated on-line system. The response was very quick.”

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Posted 7 years ago

“Prompt response to our last minute booking. Very friendly staff.”

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Posted 7 years ago

“A very easy process on the web site and then over the phone to confirm the details.”

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Posted 7 years ago

“Knowledgeable staff. Very helpful and made the booking experience feel individual and personal.”

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Posted 7 years ago

“Booking was hassle free and completed in no time. Agent was very professional and friendly”

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Posted 7 years ago

“The system was simple and easy to use, we were phoned back (within the time stated) and the holiday was booked with ease.”

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Posted 7 years ago

“Friendly staff,Great induction, clean boat, and straight forward handovers. Thanks pete Lewsey and guests”

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Posted 7 years ago

“excellent response from both people i spoke to -could not fault anything- ihope our holiday will match this service”

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Posted 7 years ago

“Dealt effectively with my booking”

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Posted 7 years ago

“The two woman who answered all my queries could not have been more patient, helpful and knowledgeable Its thanks to them that I booked my holiday. Perhaps you could help out with the weather!”

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Posted 7 years ago

“Easy to use website, excellent brochure, helpful staff”

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Posted 7 years ago

“Booking procedure was fine, but £995 is quite a large payment and it would have been nice to receive a payment receipt or payment acknowledgement by email.”

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Posted 7 years ago

“The 2 ladies on the end of the phone were so patient and helpful. I hope the holiday lives up to expectations”

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Posted 7 years ago

“My booking was last minute - just a few days before the start but it all went through quickly and smoothly and the information we received in advance was spot on.”

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Posted 7 years ago

“The lady I spoke to was very pleasant to talk to and answered all my questions”

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Posted 7 years ago

“For the second year in the row Waterways has made it so easy to enquire, decide and book a holiday. Easy check boxes let you input your requirements. You have a floor pan and photos of the boat, a map to show you the marinas location and route/destinations from collecting your boat for the period of your holiday. Everything you need to plan your travel in several easy clicks”

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Posted 7 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews