Waterways Holidays Ltd Reviews

4.9 Rating 4,493 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online information provided is excellent. It is great to see the boat details, layouts in diagram and pictures. It is also great to have suggested routes based on how long your booking is for. The response from the company is very quick after you have made an online booking. Staff are friendly, polite and are very helpful, at no point do you feel they are 'only after your money.' We have used the company for the past couple of years and have always been really pleased with the whole process and know we get a great holiday out of it.”

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Posted 9 years ago

“Great, everyone friendly and helpful?”

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Posted 9 years ago

“From looking through the website. And deciding what boat we wanted and when. Until the staff telephone you to sort out all your arrangements. Nothing was too much trouble and everyone I dealt with were polite, friendly and helpful. This will be our 2nd boat holiday booked for May 2017. But have never used this company. But wiil again in the future. For any future boat holidays.”

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Posted 9 years ago

“Very quick and efficient”

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Posted 9 years ago

“Were very helpful”

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Posted 9 years ago

“Very easy and efficient booking experience, looking forward to the holiday.”

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Posted 9 years ago

“Trudi was great!”

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Posted 9 years ago

“Very efficient and helpful, answered all my questions. Really looking forward to the trip now.”

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Posted 9 years ago

“booked this as a Monday to Friday break was disappointed to be informed we would have to be back Thursday evening to hand boat back 9.00 am Friday”

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Posted 9 years ago

Dear Mr Price. Many thanks for your feedback. All midweek breaks for all 80 boatyards we represent are 4 nights starting Monday or Tursday from around 2 pm with checkout at 9 am on the final day. These are the timings discussed before any booking is confirmed and as shown on every boat detail. It is not required to return the boat the day before unless you wish to. I am sorry if the timings are not ideal but it is essential for boats to return early on the final day in order that they can be fully serviced for collection by the next customer the same afternoon. We wish you a lovely boating holiday and hope the timings don't spoil your enjoyment. Nigel

Posted 9 years ago

“Staff very helpful and pleasant. Answered lots of queries with patience, for which we were very grateful as first time barge operators.”

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Posted 9 years ago

“Holiday yet to be taken but the booking process was very good.”

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Posted 9 years ago

“I was made to feel comfortable with your friendly representative (Zoe) who was also very professional and very competent, Follow-up questions I had were quickly dealt with. Well Done!”

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Posted 9 years ago

“Very freindly and helpful . Trudi was her name.”

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Posted 9 years ago

“Being a solo hirer, they gave useful information and pointed me in the right direction.”

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Posted 9 years ago

“Very helpful advisor with knowledge of the area and great information on things to do and.see”

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Posted 9 years ago

“I reserved the boat on line over night, and they rang the next morning to confirm it. Really easy.”

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Posted 9 years ago

“Website easy to navigate. Booking fast. Confirmation and holiday details came within a couple of hours. Person who contacted me very polite and helpful.”

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Posted 9 years ago

“Contact following initial booking was prompt, courteous and informative.”

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Posted 9 years ago

“Extremely helpful,polite and covered all questions.Booking was a very simple and quick process,would certainly use them again”

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Posted 9 years ago

“Nice and simple, easy and straight forward....”

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Posted 9 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,493 reviews