Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was great. Made it really easy to book. When I got a phone call the next day they were very helpful.”

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Posted 8 years ago

“Very efficient and friendly”

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Posted 8 years ago

“It's the first time we have used waterways holidays. We are very impressed with the professional way everything was handled”

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Posted 8 years ago

“very informative and easy to book a pleasuer to browse very efficiant service no matter what time you book thank you for all your assistance yours Faithfully Graeme jones. the Taffclan.”

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Posted 8 years ago

“Extremely helpful ladies who gave good advice and reccomendations, then held booking for 24 hours. Good follow up with email confirmation.”

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Posted 8 years ago

“Brilliant service . Trudy was very helpful we have used your company before and we had a great time would recommend ..so looking forward to are next trip next month many thanks sue Phillips”

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Posted 8 years ago

“Whilst out of UK I skyped on a Sunday from Japan. The response to my call was immediate,(no queue), and the service was impeccable, giving me all the extra information I needed. I would definitely use waterways holidays booking service again.”

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Posted 8 years ago

“Friendly and informative, cam back to me quickly when I had questions and made requests, good so far.”

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Posted 8 years ago

“Really helpful (where the ice-cream boat hangs out) and knowledgeable (which bits are quieter), lass on the phone, efficient (talked me through website to choose best option boat when preference was gone) and considerate (called back rather than keep me on hold). Lovely telephone manner, clear voice, enthusiastic, cheerful. Deserves a pay raise.”

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Posted 8 years ago

“Excellent, efficient, friendly, quick. Will book through waterways again.”

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Posted 8 years ago

“Helpful and straightforward on the telephone.”

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Posted 8 years ago

“I found the website easy to use and your team very helpful and friendly when they called to confirm our booking”

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Posted 8 years ago

“The gentleman who helped us book was overall very nice and helpful, could answer all questions we had and gave us good information.”

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Posted 8 years ago

“Very polite - informative - attentive - understanding”

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Posted 8 years ago

“Very helpful staff, easy to use website”

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Posted 8 years ago

“The online information provided is excellent. It is great to see the boat details, layouts in diagram and pictures. It is also great to have suggested routes based on how long your booking is for. The response from the company is very quick after you have made an online booking. Staff are friendly, polite and are very helpful, at no point do you feel they are 'only after your money.' We have used the company for the past couple of years and have always been really pleased with the whole process and know we get a great holiday out of it.”

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Posted 8 years ago

“Great, everyone friendly and helpful?”

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Posted 8 years ago

“From looking through the website. And deciding what boat we wanted and when. Until the staff telephone you to sort out all your arrangements. Nothing was too much trouble and everyone I dealt with were polite, friendly and helpful. This will be our 2nd boat holiday booked for May 2017. But have never used this company. But wiil again in the future. For any future boat holidays.”

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Posted 8 years ago

“Very quick and efficient”

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Posted 8 years ago

“Were very helpful”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews