Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and efficient booking experience, looking forward to the holiday.”

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Posted 8 years ago

“Trudi was great!”

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Posted 8 years ago

“Very efficient and helpful, answered all my questions. Really looking forward to the trip now.”

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Posted 8 years ago

“booked this as a Monday to Friday break was disappointed to be informed we would have to be back Thursday evening to hand boat back 9.00 am Friday”

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Posted 8 years ago

Dear Mr Price. Many thanks for your feedback. All midweek breaks for all 80 boatyards we represent are 4 nights starting Monday or Tursday from around 2 pm with checkout at 9 am on the final day. These are the timings discussed before any booking is confirmed and as shown on every boat detail. It is not required to return the boat the day before unless you wish to. I am sorry if the timings are not ideal but it is essential for boats to return early on the final day in order that they can be fully serviced for collection by the next customer the same afternoon. We wish you a lovely boating holiday and hope the timings don't spoil your enjoyment. Nigel

Posted 8 years ago

“Staff very helpful and pleasant. Answered lots of queries with patience, for which we were very grateful as first time barge operators.”

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Posted 8 years ago

“Holiday yet to be taken but the booking process was very good.”

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Posted 8 years ago

“I was made to feel comfortable with your friendly representative (Zoe) who was also very professional and very competent, Follow-up questions I had were quickly dealt with. Well Done!”

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Posted 8 years ago

“Very freindly and helpful . Trudi was her name.”

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Posted 8 years ago

“Being a solo hirer, they gave useful information and pointed me in the right direction.”

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Posted 8 years ago

“Very helpful advisor with knowledge of the area and great information on things to do and.see”

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Posted 8 years ago

“I reserved the boat on line over night, and they rang the next morning to confirm it. Really easy.”

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Posted 8 years ago

“Website easy to navigate. Booking fast. Confirmation and holiday details came within a couple of hours. Person who contacted me very polite and helpful.”

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Posted 8 years ago

“Contact following initial booking was prompt, courteous and informative.”

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Posted 8 years ago

“Extremely helpful,polite and covered all questions.Booking was a very simple and quick process,would certainly use them again”

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Posted 8 years ago

“Nice and simple, easy and straight forward....”

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Posted 8 years ago

“Very helpful indeed, as my starting point was just which week we wanted, and that we wanted to do a circular route in the midlands. Trudy quickly found some options for us.”

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Posted 8 years ago

“Very helpful and knowledgeable sales assistants persuaded me to take the plunge. I am now really looking forward to the narrow boat experience. Ask me again when I get back!”

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Posted 8 years ago

“Our booking was made easy because the young lady who we spoke to was able to answer all the questions asked and was very polite. Regards Tim ( Cornwall )”

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Posted 8 years ago

“Dawn was very helpful and we are looking forward to our trip”

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Posted 8 years ago

“Great service, excellent communication. First class, highly recommended.”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews