Waterways Holidays Ltd Reviews

4.9 Rating 4,524 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,524 reviews

Customer Service
Communication Channels	Telephone, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Nigel”

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Posted 11 years ago

“Very good and very helpful, all very good experience. Hope everything else is as good”

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Posted 11 years ago

“excellent service in every way ...”

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Posted 11 years ago

“Booking this holiday was a breeze , website was informative and booking staff in the office were very helpful and friendly , booking conformation was slick and I received holiday info and boat handbook from the boating yard straight away . All in all a great experience , many thanks”

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Posted 11 years ago

“Trudie was very helpful and recommended a boat that should suit our crews needs well.”

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Posted 11 years ago

“Very helpful on phone and quick booking.”

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Posted 11 years ago

“Waterways were very helpful and made the process friendly and easy.”

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Posted 11 years ago

“Efficient, quick to respond, very helpful and pleasant phone operator (Trudy).”

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Posted 11 years ago

“Nice and easy to do very helpfull about questions. Made us feel welcome and valued.”

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Posted 11 years ago

“I called twice, once to ask questions about a boating holiday as we are novices and the second time to book. Both times I received friendly and useful information and Nigel who took the booking was particularly helpful beyond just the boating knowledge he also gave very useful info on local places to stay. A great experience, so I am hopeful this will be carried through to the holiday too!”

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Posted 11 years ago

“Friendly helpful clearly spoken informative. Thank you”

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Posted 11 years ago

“Friendly staff who answered my calls. I spoke to more than one person in order to clarify details about the holiday and when I rang again to confirm my booking the lady i spoke to knew about the reservation and was able to quickly deal with the booking.”

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Posted 11 years ago

“Your website was rubbish (and "email to contact us" button) but when I called, the gentleman couldn't be more helpful.”

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Posted 11 years ago

“Brillant servce all round fantastic will book again all 7 friends enjoyed lovely longweekend”

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Posted 11 years ago

“We had never been before but we had a wonderful time the boat had all you needed. Instructions were very clear so did not have any problems, staff & service excellent.”

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Posted 11 years ago

Delighted you enjoyed your holiday - first of many hopefully :)

Posted 11 years ago

“organised helpful and friendly an easy process thank you”

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Posted 11 years ago

“Excellent service whilst booking, even called so I had someone to speak too.”

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Posted 11 years ago

“Very friendly person, who was obviously very keen on boating herself, and lots of useful advice!”

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Posted 11 years ago

Thank you Ms Bailey - yes, we all love boating - have a great holiday!

Posted 11 years ago

“Good knowledge, friendly service, efficient process, promise of help with any issues - "don't hesitate to ring us back if you need help with anything"- what more can be asked of customer service. Excellent”

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Posted 11 years ago

“It's the first time I've booked with waterways. I've never been on a boating holiday before really looking forward to it. The staff on the phone were very friendly and helpful. They told me everything I needed to know.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,524 reviews