Waterways Holidays Ltd Reviews

4.9 Rating 4,524 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,524 reviews

Customer Service
Communication Channels	Telephone, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time for my wife and I on the Broads so I can say it was a very easy way to book our holiday, Lesley was great when we spoke on the phone and explained everything about what we could expect, she had even experienced the boat I have booked herself which enabled her to describe it in great detail. Hope we enjoy the experience in August!!”

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Posted 11 years ago

“On the video it doesnt give the feeling that a couple can manage the locks. We hope it is possible. Looking forward Miriam”

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Posted 11 years ago

Dear Miriam, thank you for your very kind review. You are given full training on working the locks when you arrive to collect your boat at the start of your holiday. You will be able to manage the locks without any problems with two of you on board your boat. Have a great holiday from all of us at Waterways Holidays

Posted 11 years ago

“Wonderful service! Leslie Richards was knowledgeable and highly professional and helped in reaching the choice of boat best suited to our needs. She did you proud! Abbey Bacchus followed through with ease the following day and helped resolve an administrative problem. Both were a delight to deal with. Thank you!”

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Posted 11 years ago

“Easy to use website and phone contact pleasant, helpful so recommended.”

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Posted 11 years ago

Thank you for your very positive feedback - have a great holiday

Posted 11 years ago

“Very quick and efficient.everything very easy to understand.”

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Posted 11 years ago

“Quick and stress free service and Trudi was very helpful, efficient and prompt with handling our booking!”

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Posted 11 years ago

Thank you Mr Kirkby - have a great holiday

Posted 11 years ago

Many thanks Mr Kirkby. Have a very enjoyable holiday.

Posted 11 years ago

“Very Prompt, Polite and efficient service, would recommend”

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Posted 11 years ago

“Lesley Richards at Herbert Woods boatyard dealt with my booking very efficiently, was pleasant and cheerful and answered all my questions, looking forward to the holiday,”

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Posted 11 years ago

“Easy process and excellent service”

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Posted 11 years ago

“Excellent service and very friendly and quick would not asatate to reament you to my friends.”

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Posted 11 years ago

Thank you Mr & Mrs Metcalfe - we hope that you have a fantastic holiday!

Posted 11 years ago

“Very friendly and have all the info I needed. Phoned me the following day after the evening I made an online booking.”

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Posted 11 years ago

“Booking couldn't have been easier, now cannot wait for my holiday. Thank you for all your help.”

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Posted 11 years ago

You are very welcome and thank you for your very kind review - have a great holiday!

Posted 11 years ago

“Friendly and very helpful. 1st time using the service and would do so again.”

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Posted 11 years ago

Thank you Mrs Booth - have a lovely holiday!

Posted 11 years ago

“Liked the website Easy to book and they contacted us when our booking was late rather than cancelling....”

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Posted 11 years ago

Thank you Ms Franks - have a great holiday!

Posted 11 years ago

“Having never been on a canal boat holiday I didn't really know what to look for but Gemma at Waterways Holidays was very helpful explaining the pros and cons of the boats I was considering and the location of the boatyard. The booking process couldn't have been more simple.”

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Posted 11 years ago

“Super speedy service , giving an impression of efficiency . Maybe the use of my first name on the first telephone contact was a little presumptuous from a Customer service viewpoint , although no complaints and very happy so far. I hope the actual short break lives up to expectation now the standards have been set.”

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Posted 11 years ago

“Brilliant, quick easy and very good customer service.”

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Posted 11 years ago

“Thank you for accommodating our requirements and responding promptly. Friendly staff.”

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Posted 11 years ago

“very helpful and knowledgeable”

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Posted 11 years ago

“Found waterway holidays very quick to get back to me after applying for holiday on Internet. Found staff very helpful and pleasant to talk to also quick to get back to me with any question I had of which they didn't know the answer straight away.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,524 reviews