Waterways Holidays Ltd Reviews

4.9 Rating 4,524 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,524 reviews

Customer Service
Communication Channels	Telephone, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, informative and helpful advice which gave me the confidence to make a booking.”

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Posted 11 years ago

“So far , so good. The booking was easy and we found Lesley Richards very pleasant and helpful.”

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Posted 11 years ago

“Trudi was an excellent booking agent - both incredibly friendly and helpful. She well deserves the 5 star rating given.”

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Posted 11 years ago

Thank you very much Mr Thompson - have a great holiday

Posted 11 years ago

“Liked the way I could book online, then pay over the phone later. The lady who went through my booking and took the deposit was really lovely to talk to. Thank you for a good experience .. ????”

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Posted 11 years ago

“I was most impressed that the telephone was answered promptly and by a real person -- not one of these automated efforts! The lady was very helpful and was able to offer an alternative to the vessel and date which I had entered incorrectly on-line. The whole process was completed in little more than 5 minutes.”

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Posted 11 years ago

“It was very easy to book and the person who took the booking was extremely helpful.”

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Posted 11 years ago

“Having very specific requirements for our proposed holiday, I was not hopeful getting them met. I sent a tentative email to Waterways Holidays explaining that being two elderly sisters we were no longer able to manage locks, that we would like two double beds, plus a convertible one in the salon AND we would like to take our dog! I had a prompt reply and then several very helpful emails from Abbie, who was able to tell us about waterways without locks and suggest a suitable boat - and taking the dog was no problem. Perfect.”

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Posted 11 years ago

“Very helpful”

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Posted 11 years ago

“Very helpful”

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Posted 11 years ago

“Very helpful, good information and quick.”

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Posted 11 years ago

“The staff were very helpful and polite.”

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Posted 11 years ago

“I spoke to at least four different people while selecting the right boat for our needs and they were all brilliant”

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Posted 11 years ago

Thank you Mr Farrow - have a wonderful holiday!

Posted 11 years ago

“Friendly and competent response to my enquiry. Holiday break booked with minimum of fuss. Quality service.”

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Posted 11 years ago

“Excellent customer service, and informative staff.”

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Posted 11 years ago

Many thanks Mr Clark - have a great holiday!

Posted 11 years ago

“Very detailed, informative and to the point.”

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Posted 11 years ago

“Quick, easy and hassle free.”

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Posted 11 years ago

“The staff I have spoke to over the phone regarding health issues before and after booking the holiday could not of been more helpful and were extremely polite and understanding to the situation. Would recommend them to anyone of all ages and abilities.”

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Posted 11 years ago

“Helpful and excellent advice which helped me to choose the best boating holiday for my family.”

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Posted 11 years ago

“Booking was made on-line for a last minute break with phone call to confirm shortly afterwards. It was a simple process with information towards availability accurate and the advertised price spot on. Service was friendly throughout with email confirmation quick to arrive. I can certainly recommend.”

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Posted 11 years ago

“Very helpful, friendly and efficient.”

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Posted 11 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,524 reviews