Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waterways staff were knowledgeable, friendly and informative very willing help in any way they could. Really top class. Would certainly recommend Waterways to my friends.”

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Posted 8 years ago

“Simple, easy and made us happy to have selected a boat.”

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Posted 8 years ago

“Helpful, knowledgeable, down to earth, personable”

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Posted 8 years ago

“Very prompt response to my booking enquiry and polite and friendly staff.”

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Posted 8 years ago

“We loved the Broads and would definitely come again but we were very disappointed with Emperor 2 which was not the quality we were expecting. A downpour during one evening left my daughter sleeping in a soaking wet bed! There were screws missing from the front windscreen and the wipers didn't work. We did not feel the boat was priced to reflect its standard!”

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Posted 8 years ago

Dear Mrs Mancini, Many thanks for taking the time to leave a review, we are glad to hear that you loved the Broads. We appreciate all feedback and shall pass on your comments about the boat to the boatyard. Please do not hesitate to contact us if we can help further. Best wishes, Waterways Holidays

Posted 8 years ago

“Someone to actually talk to and got through first time rather than press this or that and on hold for ages. The personal touch makes such a difference.”

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Posted 8 years ago

“very prompt and helpful response to my booking”

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Posted 8 years ago

“Nice people to deal with. Could do with a secure payment system other than BACS. Recommended.”

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Posted 8 years ago

“Fast and uncomplicated, very friendly, it was a pleasure.”

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Posted 8 years ago

“Very helpful and efficient, looking forward to our midweek break.”

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Posted 8 years ago

“site was easy to follow”

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Posted 8 years ago

“Informative friendly and efficient ????”

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Posted 8 years ago

“The booking experience was very well handled, it was particularly useful that the booking agent was an experienced boater and could offer sound advice based on experience. A refreshing experience compared to some call centres !”

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Posted 8 years ago

“Zoe was very helpful”

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Posted 8 years ago

“From booking online to the confirmation on the phone, very good. The booking staff are extremely friendly and pleasant.”

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Posted 8 years ago

“all staff very helpful”

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Posted 8 years ago

“Lots of friendly informative advice before booking and pleasant efficient booking service”

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Posted 8 years ago

“Easy to book, charming representative”

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Posted 8 years ago

“Zoe was Informative and extremely helpful. Would thoroughly recommend.”

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Posted 8 years ago

“they contacted me within a couple of hours of us booking the holiday, to confirm what we wanted and to answer any questions that we had. The lady who I spoke to was most helpful and pleasant.”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews