Waterways Holidays Ltd Reviews

4.9 Rating 4,428 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and a wonderful telephone manner for Abby who took my initial call”

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Posted 8 years ago

“The website was easy to navigate but the excellent vote comes from having to ring the office with some specific questions, they could not have been more helpful or knowledgeable. Well done.”

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Posted 8 years ago

“Fabulous customer service, very easy process.”

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Posted 8 years ago

“Prompt response from Dawn, very knowledgable and had a good dialect....... well done”

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Posted 8 years ago

“Dealt sympathetically and understandingly with all my basic questions; gave the advice I sought, and enabled me to book exactly the right boat at the right time.”

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Posted 8 years ago

“The helpful manner during several telephone enquiries”

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Posted 8 years ago

“its make easy to get a nice boat in good time”

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Posted 8 years ago

“Very helpful reservation agents. Always e-mailed back in a timely manner since we are in Canada.”

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Posted 8 years ago

“A good response to an initial enquiry”

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Posted 8 years ago

“phone operator friendly and happy.Talkative and interested in me as an individual.Able to give information in a clear manner.Experience left me feeling positive and looking forward to holiday.”

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Posted 8 years ago

“Very helpful on the phone and loads of information via email....Very impressed”

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Posted 8 years ago

“Lady who took my booking very helpful.”

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Posted 8 years ago

“Lots of information from the website and when we were contacted next day by phone the booker was very professional and was able to confirm the holiday after giving us options and ensuring the boat was the right one for us.”

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Posted 8 years ago

“Telephone call by 9am the next morning after booking the night before Cheerful telephone manner”

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Posted 8 years ago

“Calm polite and knowable”

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Posted 8 years ago

“EASY TO USE WEBSITE. HELPFUL PEOPLE ON TELEPHONE.”

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Posted 8 years ago

“Spoke to Lesley and Mike they were both quick efficient and helpful”

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Posted 8 years ago

“Had a fantastic break, the boat was very clean. Would definitely consider doing again.”

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Posted 8 years ago

“Good clean boats, good induction , all round good quality holiday”

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Posted 8 years ago

“They facilitated a quick and easy booking of my holiday with a personal touch by doing the transaction over the phone.”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,428 reviews