Waterways Holidays Ltd Reviews

4.9 Rating 4,522 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,522 reviews

Customer Service
Communication Channels	Telephone, Email

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web page and simple to book. Nice to get a call back after booking to confirm and a proper conversation with someone to answer any questions!”

Helpful Report

Posted 10 years ago

“Thank you for great customer service and helping me with the booking of our Waterways holiday in September. All questions answered and nothing is to much trouble.”

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Posted 10 years ago

“Called back promptly after internet enquiry, polite and courteous. Very knowledgeable about the their product and answered all our questions”

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Posted 10 years ago

“We have not done a canal boat holiday before and needed lots of advice. The ladies we spoke to at Waterways holidays were all very friendly and very knowledgable. We have now booked our first canal boat holiday and are all very excited about it!”

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Posted 10 years ago

“Really really helpful friendly service”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“The Waterways Holidays website was clear and easily-navigated, the telephone booking experience was one of the best I have ever had, and the only caveat I can enter is that the booking details sent by email imply that one should read the terms and conditions on the Anglo-Welsh website, and although they probably exist there, I cannot easily find them.”

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Posted 10 years ago

Dear Mr Brassley, Many thanks for your lovely review. The booking terms are included as a PDF readable attachment to your booking confirmation email but we will also add this as a link within the email in case the attachment cannot be opened. Many thanks for taking the time to leave us your feedback which is really appreciated. Have a great holiday Nigel

Posted 10 years ago

“Very good at getting you on board and away on your holiday everything was explained and very helpfull for fist time boaters definitely be doing it with your company again”

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Posted 10 years ago

“Very helpful, friendly & professional - explained everything thoroughly & answered all my questions.”

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Posted 10 years ago

“Pleasant, friendly and uncomplicated service. Thank you”

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Posted 10 years ago

“Certainly a very easy process and excellent communications. However, keep an eye on the "extras"! They mount up!”

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Posted 10 years ago

“Very easy indeed, wonderfully helpful and friendly.”

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Posted 10 years ago

“excellent service”

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Posted 10 years ago

“Staff we're very friendly and helpful”

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Posted 10 years ago

“Nigel was so informative and helpful, with this being our first barge holiday he really put my mind at ease and explained about the locks, expected speed and fuel etc, he was also very knowledgable regarding the routes.”

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Posted 10 years ago

“An excellent experience with a clear and simple website and friendly and professional staff. I would definitely use waterways again.”

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Posted 10 years ago

“Very helpful and straight forward booking experience”

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Posted 10 years ago

“Very friendly and efficient. Prompt return email and follow up.”

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Posted 10 years ago

“Friendly, helpful and nice telephone manner”

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Posted 10 years ago

“Easy web site to navigate with lots of information. Professional and helpful staff on telephone.”

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Posted 10 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,522 reviews