Waterways Holidays Ltd Reviews

4.9 Rating 4,493 Reviews

100 %

of reviewers recommend Waterways Holidays Ltd

4.9

Based on 4,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Waterways Holidays Ltd:

Self-drive boating holidays on the UK Canals, Rivers and Norfolk Broads plus European boat hire in France, Germany and Portugal. No experience necessary. Family friendly holidays. City breaks by boat.

Visit Website

Phone:

01252 796400

Email:

info@waterwaysholidays.com

Location:

47 Station Road
Aldershot
GU111BA

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Waterways Holidays Ltd 4 star review on 15th July 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speed of response and efficiency coupled with a very friendly telephone manner.”

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Posted 8 years ago

“Very very helpful, booking went through very very smoothly.”

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Posted 8 years ago

“Very Friendly staff to discuss our needs. Nothing was to much trouble.”

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Posted 8 years ago

“Good customer service. Help with advice on type of boat to hire and route to take. This is our first time hiring a boat on the canals.”

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Posted 8 years ago

“Booking took only a few minutes.”

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Posted 8 years ago

“Efficient and informative”

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Posted 8 years ago

“Easy to use and polite helpful staff”

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Posted 8 years ago

“Superb and efficient service even though I called at 5 25 pm on a Saturday!”

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Posted 8 years ago

“Answered all my questions.”

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Posted 8 years ago

“After looking at many boats on several different websites we decided on Waterways, and went through the booking process with a really helpful guy - Nigel. He was great, explained it all really well. Later when we went through our booking email we realised we'd foolishly selected the wrong boat. Next morning I rang and the lady on the phone was incredibly helpful and sorted everything out for us. Can't thank you enough.”

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Posted 8 years ago

“Really easy booking process. Very helpful and pleasant staff Looking forward to our holiday”

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Posted 8 years ago

“friendly, swift and efficient.”

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Posted 8 years ago

“Very friendly lady when booking”

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Posted 8 years ago

“excellent service.”

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Posted 8 years ago

“I booked online out oh hours. I was then contacted the next morning confirming everything with follow up confirmation emails soon after. No hassles no fuss easy to book.”

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Posted 8 years ago

“They were very patient with me when i got dates mixed up and confused them as well as myself. Their prices dont add on to dealing direct with boatyard and they cover many suppliers. They could improve their website registration and data collection. the search aspect is OK - similar to other sites, but they should have customers register so that their booking details are held online to allow automated form filling.”

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Posted 8 years ago

“Making reservation was very straight forward and confirming the booking the following day was equally easy.”

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Posted 8 years ago

“Very polite and helpful lady with booking process.”

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Posted 8 years ago

“Dawn was very helpful & had a good working knowledge of various routes to consider.”

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Posted 8 years ago

“The whole experience was very positive. Seldom have I spoken to someone as helpful, patient, pleasant and knowledgeable as Nigel. I was very impressed by the high level of customer service demonstrated over the phone. Thank you”

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Posted 8 years ago

Waterways Holidays Ltd is rated 4.9 based on 4,493 reviews